Customer Service Representative

1 week ago

Exeter, Devon, United Kingdom Trowers & Hamlins Full time
Customer Service Representative

We are seeking a highly skilled Customer Service Representative to join our team at Trowers & Hamlins. As a key member of our front office team, you will be responsible for providing exceptional customer service to our clients, partners, and employees.

Key Responsibilities:
  • Deliver a high-quality customer service experience to clients, partners, and employees at all times.
  • Manage incoming calls and respond to client inquiries in a timely and professional manner.
  • Coordinate office operations to ensure a smooth and efficient work environment.
  • Assist with event planning and coordination, including setup and teardown of event spaces.
Requirements:
  • Previous customer service experience in a fast-paced office environment.
  • Excellent communication and interpersonal skills to effectively interact with clients, partners, and employees.
  • Ability to work independently with minimal supervision.
Personal Qualities:
  • Strong problem-solving skills to resolve client issues in a timely and professional manner.
  • Excellent organizational skills to prioritize tasks and manage multiple projects simultaneously.
  • Positive attitude and a willingness to learn and grow with the company.
Benefits:
  • Competitive salary and benefits package including annual bonus scheme and pension scheme.
  • Opportunities for professional growth and development within the company.
About Trowers & Hamlins:

Trowers & Hamlins is an equal opportunities employer and values equity, diversity, and inclusion. We are committed to creating a workplace that is welcoming and inclusive for all employees.

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