Customer Service Representative

4 days ago

Exeter, Devon, United Kingdom NatWest Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Personal Banker, you will be responsible for providing exceptional service to our valued customers, helping them to achieve their financial goals.

Key Responsibilities
  • Provide proactive support to customers, understanding their needs and helping them with their banking requirements.
  • Complete general banking tasks such as payments, balance inquiries, and transfers with high accuracy.
  • Help customers understand our banking services and products, and identify opportunities to provide additional value.
  • Collaborate with other teams to provide a seamless customer experience.
Requirements
  • Strong communication and interpersonal skills, with the ability to build rapport with customers.
  • A passion for customer service and a commitment to delivering exceptional results.
  • The ability to work well under pressure and prioritize tasks effectively.
  • A willingness to develop new skills and take on additional responsibilities.
What We Offer
  • A competitive salary and benefits package.
  • A comprehensive training program to help you develop your skills and knowledge.
  • The opportunity to work in a dynamic and supportive team environment.
  • A chance to make a real difference in the lives of our customers.

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