Technical Support Specialist

4 weeks ago


Watford, Hertfordshire, United Kingdom Sheridan Ward Recruitment Services Full time
Technical Support Advisor

We are seeking a skilled Technical Support Advisor to join our team at Sheridan Ward Recruitment Services. As a Technical Support Advisor, you will be responsible for providing exceptional customer support to our clients, resolving technical issues, and ensuring a high level of customer satisfaction.

Key Responsibilities:
  • Provide technical support to customers via phone, email, chat, and tickets
  • Investigate and resolve technical issues in a timely and efficient manner
  • Liaise with internal and external teams to resolve customer queries
  • Meet monthly quality and quantity targets
Benefits:
  • 25 days annual leave plus bank holidays
  • Annual bonus
  • Fully remote working after training
  • Pension scheme
  • Gym membership contribution
  • Free onsite parking

We offer a competitive salary and a range of benefits to support your career and well-being. If you are a motivated and customer-focused individual with excellent technical skills, we would love to hear from you.



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