Operational Excellence Manager

6 days ago


Corby, Northamptonshire, United Kingdom CEVA Logistics Full time

Job Summary:

As an Operations Development Executive at CEVA Logistics, you will lead a management team of two direct reports and 120 indirect reports, driving operational excellence and customer satisfaction through effective forecasting and planning.

Key Responsibilities:

  • Lead a management team to achieve operational excellence and customer satisfaction
  • Develop and implement operational forecasting and planning strategies
  • Drive operational efficiencies and performance improvements
  • Form a management team that fosters a culture of employee engagement, high performance, and continuous improvement
  • Implement cost-saving initiatives through effective LEAN and Financial KPI targets
  • Act as the main point of contact for operational performance activities, investigating problematic issues and implementing solutions
  • Take ownership of monthly, quarterly, and yearly business reviews, creating reporting packs for customers on operational KPIs and metrics
  • Build credible internal and external relationships, challenging the status quo and managing complex matters
  • Implement corrective actions and ensure activities are in line with operational and contractual budgetary targets

Requirements:

  • Proven experience in resource and budget management
  • Experience in designing and developing commercial contracts
  • Strong customer focus and ability to build credible relationships
  • Confidence in challenging the status quo and managing complex matters

What We Offer:

  • Competitive annual leave entitlement with a fantastic holiday buy scheme
  • Pension and life assurance
  • Access to an employee benefits platform offering discounts on gym memberships and money off vouchers for retail, travel, and hospitality brands


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