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Sales Development Specialist
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We are seeking a highly skilled Sales Coordinator to join our team at SRS Partnership Ltd. As a Sales Coordinator, you will play a crucial role in supporting the sales team in delivering exceptional customer service and driving business growth.
Key Responsibilities:
- Support the sales team in managing customer relationships and ensuring timely communication with customers, suppliers, and internal colleagues.
- Process and manage customer purchase orders, ensuring accurate and efficient order fulfillment.
- Update daily reports and present results to the team in regular meetings.
- Collaborate with the warehouse and procurement teams to manage customer expectations and ensure smooth delivery of goods.
- Provide general office and sales order administration support to the wider team.
- Ensure adherence to the quality management system and all task-related processes.
- Drive continuous improvement initiatives to enhance business processes and customer satisfaction.
Key Requirements:
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, suppliers, and internal colleagues.
- Strong attention to detail and ability to multitask in a fast-paced environment.
- Experience in a customer-facing role, preferably in a sales or business development capacity.
- Ability to work effectively as part of a small team and adapt to changing priorities.
- Strong IT skills, particularly in MS Excel and CRM/ERP systems.