Customer Service Consultant

4 weeks ago


Edgware, Greater London, United Kingdom Jemca Group Full time

Join Our Team: We are excited to announce an opening for a Service Advisor at Jemca Group. In this role, you will play a vital part in overseeing the maintenance and repair services for our esteemed clientele.

Key Duties:

  • Manage the scheduling of services and repairs for customers
  • Deliver precise estimates and maintain clear communication with clients
  • Work collaboratively with team members to ensure exceptional service delivery
  • Arrange for the collection and return of vehicles
  • Spot opportunities for additional services
  • Keep clients informed about the status of their vehicles in the workshop

Essential Qualifications:

  • Previous experience in a Service Advisor role
  • Excellent communication and interpersonal abilities
  • Capability to thrive in a fast-paced environment
  • Results-driven approach
  • Familiarity with computer systems and software

What We Offer:

  • Attractive salary package
  • Opportunities for training and professional growth
  • Lucrative bonus structure
  • Contemporary work environment
  • Comprehensive benefits program
  • Positive company culture


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