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Telecoms Service Coordinator
2 months ago
At Ashendon Recruitment Ltd, we are seeking a highly skilled Telecoms Provisioning Coordinator to join our client, a dynamic and forward-thinking telecommunications company based in Hemel Hempstead.
The successful candidate will be responsible for managing and coordinating the provisioning of telecommunications services for customers, working closely with various departments to ensure timely and accurate setup of services, resolving any provisioning issues, and maintaining communication with customers throughout the provisioning process.
Key Responsibilities:
- Receive and process customer orders for new telecommunications services, upgrades, or modifications.
- Verify order details, ensuring accuracy and completeness.
- Collaborate with internal teams to resolve provisioning issues and ensure seamless service delivery.
- Communicate effectively with customers to provide updates on provisioning status and resolve any concerns.
Requirements:
- Strong customer service skills, with experience in a fast-paced environment.
- Ability to think on your feet and work independently.
- Excellent communication and problem-solving skills.
- Knowledge of telecommunications services and provisioning processes.
This is an exciting opportunity to join a company that values collaboration and commitment, with a positive culture that drives business growth. If you are a motivated and detail-oriented individual with a passion for customer service, we encourage you to apply for this role.
