Telecoms Service Coordinator
3 weeks ago
Job Title: Telecom Service Coordinator
Salary: Up to £30,000
Location: Hemel Hempstead
Contract: Permanent, Full Time
Hours: Monday to Friday | 8:30am to 5:00pm
Smart10 Ltd is seeking an experienced Telecoms Service Coordinator to join their team. The successful candidate will have a strong background in customer service and be able to work well in a fast-paced environment.
KEY RESPONSIBILITIES- Process customer orders for new services and any upgrades
- Verify customer order details and ensure accuracy
- Build and maintain relationships with customers, updating them about their orders
- Resolve any customer queries and troubleshoot any issues
- Liaise with internal teams to resolve customer issues
- Maintain customer records, updating order details and status updates
- Provide exceptional customer service and support
- Free parking onsite
- Retail discounts
- Social events and team lunches
- Private GP appointments
- Hybrid working available after probation
Thank you for your interest in this vacancy. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted.
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