Global Benefits Program Manager

4 weeks ago

London, Greater London, United Kingdom Equinix EMEA Full time
Position Overview

Global Benefits Program Manager

Equinix EMEA stands as a leader in digital infrastructure, managing over 200 data centers worldwide and facilitating connections to major cloud services and networks. Organizations require a unified platform to streamline and integrate complex infrastructures that encompass both private and public cloud environments. Our extensive global network empowers clients to position their infrastructure wherever necessary and link it to essential resources for success.

As a rapidly expanding international organization, we have achieved over 70 consecutive quarters of growth. Our innovative suite of high-performance products and services has fostered the largest and most dynamic global ecosystem, comprising nearly 10,000 companies, including over 1,800 networks and 2,900 cloud and IT service providers across 26 countries and five continents.

A career with Equinix EMEA offers the chance to engage in impactful work that shapes the future while providing numerous opportunities for skill development and career advancement. We value diverse perspectives and contributions, and we are dedicated to fostering an equitable workplace that aligns with our core values and is essential to our success.

Product Management Responsibilities

1. Lead and coordinate project management efforts to ensure the effective global implementation of the Benefex platform.

2. Manage stakeholder expectations and communicate project progress and risks clearly.

3. Build and maintain relationships with business leaders, product managers, technical teams, cross-functional partners, and vendors to encourage collaboration and alignment.

4. Develop clear and actionable problem statements to guide teams in achieving results.

5. Utilize customer insights to create user stories and establish clear acceptance criteria for roadmap features related to Benefex and associated scrum teams, such as Benefits and Leaves.

6. Design exceptional Human Resources experiences for our workforce.

7. Own and prioritize the immediate product roadmap for Benefex to achieve business objectives, swiftly identifying leverage points in complex challenges and effectively using data to define success metrics and measurable outcomes.

Requirements Gathering and Analysis

1. Collaborate closely with Business Owners, local project leads, and vendors to gather and document requirements, challenges, and desired outcomes.

2. Convert intricate business requirements into technical specifications.

Solution Design and Implementation

1. Work with cross-functional teams to design and implement the global Benefex platform to meet business needs and deliver value.

2. Create, develop, document, and facilitate communication and knowledge transfer materials to share between technical teams and business stakeholders, ensuring clarity on standard operating procedures and best practices for benefits and leave management, customer support service level agreements, and the capabilities and limitations of Benefex and integrated systems.

Data Analysis and Insights

1. Collaborate with vendors and scrum teams to understand available data sources, quality, and analytical capabilities.

2. Conduct analyses using Benefits and Leaves data and analytical techniques to uncover insights that can guide business decisions, Benefex setup, and the Benefits vision provided by Business Owners.

Project Management

1. Oversee the program delivery of multiple interconnected projects while fostering effective relationships with stakeholders.

2. Employ various planning approaches to gather information for developing, facilitating, and leading complex business cases, plans, and schedules (e.g., ROI). Proficient in using planning tools and developing cross-functional plans.

3. Manage stakeholder relationships, understanding their needs and building effective connections. Demonstrate influencing skills to achieve solutions and navigate challenging stakeholder situations.

4. Utilize diverse communication methods to convey relevant information to the audience and project needs. Be well-versed in standardized tools and template requirements, serving as a resource for feedback on project/program management standards.

5. Implement a comprehensive risk management approach that spans from project-level to strategic risk management as necessary. When faced with challenges, apply critical thinking and analyze available information to resolve issues collaboratively.

6. Ensure successful program delivery of multiple related projects aligned with specific business functional strategies. Mentor junior project/program team members in project management practices.

7. Address resource management challenges (people, finances, etc.) by resolving budgetary issues with internal teams and external suppliers, successfully concluding disputes independently.

8. For employees in Customer Care and Experience: Manage large-scale, complex, multi-site, and multi-regional customer deployments involving cross-functional and cross-regional project teams. Engage with customer executives at the program level, developing an overall program schedule in line with customer requirements. Hold internal stakeholders accountable for meeting commitments, leveraging in-depth technical knowledge of all Equinix products and processes. Resolve complex issues and escalations independently at all levels, assisting in process development and documentation while sharing lessons learned with stakeholders.

Qualifications:

1. Experience with Benefex, Darwin, or similar global benefits vendor implementations is essential.

2. Familiarity with Workday HCM is preferred.

3. Experience in benefits and leave management is advantageous.

4. Strong project management, process, and organizational skills are required.

5. A results-driven mindset with the ability to work effectively within a cross-functional team is essential.

  • Global Benefits Program Manager

    4 weeks ago

    London, Greater London, United Kingdom Equinix EMEA Full time

    Position OverviewGlobal Benefits Program ManagerEquinix EMEA stands as a leader in digital infrastructure, managing over 200 data centers worldwide and facilitating connections to major cloud services and networks. Our mission is to provide businesses with a unified platform that simplifies and integrates complex infrastructures across both private and...

  • Global Benefits Manager

    2 weeks ago

    London, Greater London, United Kingdom Lloyd's Register Full time

    Global Benefits Specialist RoleWe are seeking a highly skilled Global Benefits Specialist to join our team at Lloyd's Register. As a key member of our People team, you will play a crucial role in managing and enhancing our global compensation programs.Key Responsibilities:Lead global benefits reviews and analysis to ensure competitiveness and...

  • Benefits Program Manager

    7 days ago

    London, Greater London, United Kingdom Palo Alto Networks, Inc. Full time

    About the RolePalo Alto Networks, Inc. is seeking a highly skilled Benefits Program Manager to join our Global Rewards Team in EMEA. As a key member of our team, you will be responsible for designing, administering, and evolving our benefits offering and employee experience.Key ResponsibilitiesBenefits Program Management: Manage and review our vendors (SLA...

  • Benefits Program Manager

    6 days ago

    London, Greater London, United Kingdom Palo Alto Networks, Inc. Full time

    About the RolePalo Alto Networks, Inc. is seeking a highly skilled Benefits Program Manager to join our Global Rewards Team in EMEA. As a key member of our team, you will be responsible for designing, administering, and evolving our benefits offering and employee experience.Key ResponsibilitiesBenefits Program Management: Manage and review our vendors (SLA...

  • Benefits Program Manager

    1 day ago

    London, Greater London, United Kingdom Palo Alto Networks, Inc. Full time

    About the RolePalo Alto Networks, Inc. is seeking a highly skilled Benefits Program Manager to join our Global Rewards Team in the EMEA region. As a key member of our team, you will be responsible for designing, analyzing, and implementing benefits programs that support the well-being of our employees.Key ResponsibilitiesBenefits Program Management: Develop...

  • Benefits Program Manager

    1 day ago

    London, Greater London, United Kingdom Palo Alto Networks, Inc. Full time

    About the RolePalo Alto Networks, Inc. is seeking a highly skilled Benefits Program Manager to join our Global Rewards Team in the EMEA region. As a key member of our team, you will be responsible for designing, analyzing, and implementing benefits programs that support the well-being of our employees.Key ResponsibilitiesBenefits Program Management: Develop...

  • Global Benefits Project Consultant

    4 weeks ago

    London, Greater London, United Kingdom Allegis Global Solutions Full time

    Global Benefits Project ConsultantMass Media and Entertainment SectorContract Duration: 8-12 MonthsEngagement Type: Inside IR35 - Via Umbrella / PAYEWork Arrangement: Hybrid - London BasedWork Schedule: 4-Day Work WeekPosition Overview:The Global Benefits Project Consultant will play a crucial role in facilitating the alignment of benefits and leave...

  • Program Manager

    2 days ago

    London, Greater London, United Kingdom Global Relay Full time

    About the RoleWe are seeking a highly skilled and experienced Program Manager to join our team at Global Relay. As a Program Manager, you will be responsible for executing product strategy, prioritizing and aligning roadmaps, and for researching and defining enhancements and upgrades to our services.Key ResponsibilitiesTake the lead from a project planning...

  • Program Manager

    2 days ago

    London, Greater London, United Kingdom Global Relay Full time

    About the RoleWe are seeking a highly skilled and experienced Program Manager to join our team at Global Relay. As a Program Manager, you will be responsible for executing product strategy, prioritizing and aligning roadmaps, and for researching and defining enhancements and upgrades to our services.Key ResponsibilitiesTake the lead from a project planning...

  • Global Benefits Strategist

    2 weeks ago

    London, Greater London, United Kingdom Lloyds Register Full time

    Job Summary:Lloyd's Register is seeking a skilled Global Benefits Manager to join their team. As a key member of the global People team, you will be responsible for designing and implementing innovative benefits programs that cater to a diverse workforce.Key Responsibilities:Develop and execute global benefits strategies that align with the company's values...

  • Program Manager

    7 days ago

    London, Greater London, United Kingdom Global Relay Full time

    About Us:Global Relay is a leading provider of enterprise information archiving solutions, renowned for its industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. With over 20 years of experience, we have established ourselves as a trusted partner for highly regulated firms, helping them capture and preserve their communications...

  • Program Manager

    6 days ago

    London, Greater London, United Kingdom Global Relay Full time

    About Us:Global Relay is a leading provider of enterprise information archiving solutions, renowned for its industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. With over 20 years of experience, we have established ourselves as a trusted partner for highly regulated firms, helping them capture and preserve their communications...

  • Benefits Product Manager

    17 hours ago

    London, Greater London, United Kingdom Allegis Global Solutions Full time

    Job Summary: Allegis Global Solutions is seeking a Benefits Product Manager to join our team. As a Benefits Product Manager, you will be responsible for designing and implementing global benefits platforms to address business requirements and drive value. Key Responsibilities: Collaborate with cross-functional teams to design and implement global benefits...

  • Benefits Product Manager

    4 days ago

    London, Greater London, United Kingdom Allegis Global Solutions Full time

    Job Summary: Allegis Global Solutions is seeking a Benefits Product Manager to join our team. As a Benefits Product Manager, you will be responsible for designing and implementing global benefits platforms to address business requirements and drive value. Key Responsibilities: Collaborate with cross-functional teams to design and implement global benefits...

  • Benefits Product Manager

    3 days ago

    London, Greater London, United Kingdom Allegis Global Solutions Full time

    Job Summary: Allegis Global Solutions is seeking a Benefits Product Manager to join our team. As a Benefits Product Manager, you will be responsible for designing and implementing global benefits platforms to address business requirements and drive value. Key Responsibilities: Collaborate with cross-functional teams to design and implement global benefits...

  • Benefits Product Manager

    14 hours ago

    London, Greater London, United Kingdom Allegis Global Solutions Full time

    Job Summary: Allegis Global Solutions is seeking a Benefits Product Manager to join our team. As a Benefits Product Manager, you will be responsible for designing and implementing global benefits platforms to address business requirements and drive value. Key Responsibilities: Collaborate with cross-functional teams to design and implement global benefits...

  • Customer Program Director

    6 days ago

    London, Greater London, United Kingdom Oritain Global Limited Full time

    About Oritain Global LimitedOritain Global Limited is a leading provider of scientifically verified origin solutions, serving the global supply chain industry. Our mission is to protect the reputations of our customers and ensure the integrity of global supply chains.Job DescriptionWe are seeking an experienced Customer Program Director to lead our customer...

  • Customer Program Director

    2 weeks ago

    London, Greater London, United Kingdom Oritain Global Limited Full time

    About Oritain Global LimitedOritain Global Limited is a leading provider of scientifically verified origin solutions, serving the global supply chain industry. Our mission is to protect the reputations of our customers and ensure the integrity of global supply chains.Job DescriptionWe are seeking an experienced Customer Program Director to lead our customer...

  • Program Management Specialist

    2 days ago

    London, Greater London, United Kingdom Insight Global Full time

    Job Summary:This is a 12-month contract position with Insight Global, supporting the Sport Business Unit for a Global Video Game company. The successful candidate will work on the Program Management team in a remote role based in Dublin, Ireland.Key Responsibilities:Drive operational success across three main sport title franchisesAct as a liaison between...

  • Program Management Specialist

    2 days ago

    London, Greater London, United Kingdom Insight Global Full time

    Job Summary:This is a 12-month contract position with Insight Global, supporting the Sport Business Unit for a Global Video Game company. The successful candidate will work on the Program Management team in a remote role based in Dublin, Ireland.Key Responsibilities:Drive operational success across three main sport title franchisesAct as a liaison between...