Program Manager

2 days ago

London, Greater London, United Kingdom Global Relay Full time
About the Role

We are seeking a highly skilled and experienced Program Manager to join our team at Global Relay. As a Program Manager, you will be responsible for executing product strategy, prioritizing and aligning roadmaps, and for researching and defining enhancements and upgrades to our services.

Key Responsibilities
  • Take the lead from a project planning and coordination perspective for the delivery of one or more larger cross-team initiatives (feature sets).
  • Work with component teams to compile work estimates and planning assumptions, and socialize overall target milestones per initiative.
  • Identify and coordinate cross-component and cross-product line dependencies throughout the development life cycle and track key project gates to completion.
  • Work closely with component teams and the owners of integration testing environments to ensure readiness of environments and effective alignment/co-ordination across teams for integration tests.
  • Work with colleagues and key stakeholders to actively remove any obstacles blocking progress and ensure releases and initiatives are tracking to schedule.
  • Proactively identify and manage delivery risks in accordance with Global Relay's risk management framework.
  • Track progress against target completion dates of releases and initiatives using Jira and other tools.
  • Report on progress at the appropriate meetings in accordance with Global Relay's project and program management framework.
  • Acquire a high level understanding of the design, business logic, and technical architecture of our products and become a subject matter expert for priority initiatives.
  • Be a champion for process improvements, including those which will improve project predictability, and identify opportunities to streamline and provide visibility into critical cross-component delivery activities.
Requirements
  • A degree or equivalent in engineering, computer science or other technical field.
  • Experience which includes 3+ years of full lifecycle software development project management, including planning, monitoring, managing risks and issues, and reporting on project status.
  • Experience of project delivery using Agile, Scrum and hybrid development methodologies.
  • Experience with driving cross-team initiatives and collaborating with stakeholders across the organization, including working with remote teams.
  • Ability to communicate effectively with both technical and non-technical individuals.
  • Strong organizational, planning, stakeholder management and documentation skills.
  • Experience with either SaaS, messaging platform(s) or data integration for enterprise markets (desirable).
Desirable Skills
  • One or more agile/project management qualifications, e.g. Project Management Professional (PMP), Prince2 Practitioner.
About Global Relay

At Global Relay, we are a career-building company that thrives on diversity, inclusion, and the contributions of all employees. We foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers. We believe in providing a healthy work/life balance and support a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home.

We are an equal-opportunity employer committed to diversity, equity, and inclusion. We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.

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