Coffee Shop Manager
6 days ago
Job Title: Store Manager
About the Role:
We're seeking a highly skilled and experienced Store Manager to lead our team at Costa Coffee. As a Store Manager, you will be responsible for creating a welcoming and engaging environment for our customers, while also driving sales and profitability.
Key Responsibilities:
- Store Operations: Oversee the day-to-day operations of the store, ensuring that all aspects of the business are running smoothly and efficiently.
- Team Management: Lead and motivate a team of baristas and sales assistants, providing coaching and development opportunities to help them reach their full potential.
- Customer Experience: Ensure that every customer has a positive and memorable experience in our store, through excellent customer service and a focus on quality and consistency.
- Commercial Acumen: Analyze sales data and customer trends to identify opportunities for growth and improvement, and develop strategies to drive sales and profitability.
- Inventory Management: Manage inventory levels and stockroom operations to ensure that we have the right products in stock at the right time.
Requirements:
- Leadership Experience: Proven experience in a leadership role, with a track record of success in driving sales and profitability.
- Commercial Acumen: Strong commercial skills, with the ability to analyze data and develop strategies to drive sales and profitability.
- Customer Focus: A passion for delivering exceptional customer service and a focus on creating a positive and memorable experience for every customer.
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