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Store Director

2 months ago

Shrewsbury, Shropshire, United Kingdom Costa Coffee Full time

Store Director Opportunity at Costa Coffee

We're seeking a highly skilled and experienced Store Director to lead our team at Costa Coffee. As a Store Director, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing team.

About the Role

As a Store Director, you will be responsible for:

  • Creating a Customer-Centric Environment: Design and implement strategies to enhance the customer experience, ensuring that every customer feels valued and satisfied.
  • Driving Sales Growth: Develop and execute plans to increase sales, improve market share, and achieve business objectives.
  • Leading a High-Performing Team: Recruit, train, and develop a team of skilled professionals who are passionate about delivering exceptional customer service and driving business results.
  • Managing Operations: Oversee all aspects of store operations, including inventory management, supply chain logistics, and facility maintenance.
  • Analyzing Performance: Monitor and analyze sales data, customer feedback, and team performance to identify areas for improvement and develop strategies to address them.

About You

We're looking for a Store Director who has:

  • Proven Leadership Experience: A track record of leading high-performing teams and driving business results in a retail or hospitality environment.
  • Commercial Acumen: A deep understanding of the retail industry, including market trends, customer behavior, and sales strategies.
  • Excellent Communication Skills: The ability to communicate effectively with customers, team members, and stakeholders at all levels.
  • Strategic Thinking: The ability to develop and execute strategic plans that drive business growth and improve customer satisfaction.

What We Offer

As a Store Director at Costa Coffee, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer service and driving business results. We offer a competitive salary and benefits package, as well as opportunities for professional development and career advancement.