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Customer Support Representative

2 months ago

Loughton, Shropshire, United Kingdom Wickes Building Supplies Limited Full time
About Wickes Building Supplies Limited

Wickes is not just a leading DIY retailer; it is a community where your ideas are valued, and your contributions are recognized. Our diverse team shares a common goal: to excel and deliver the best service possible. If you resonate with this ethos, you will find a welcoming environment here.

The Position... (Part Time: 20 hours per week)

In every role within our store, your primary focus will be enhancing the customer experience. From ensuring convenient parking to maintaining well-stocked shelves, your efforts will contribute to a seamless shopping journey. While you provide exceptional service, we will be dedicated to your growth and development, offering training and support to help you advance in your career.

Your Profile...

As a customer-facing role, it is essential to deliver a high standard of service to every individual who visits our store. We seek candidates with experience in similar positions, who are committed to customer satisfaction.

What We Provide...

We are committed to your professional development and offer a comprehensive benefits package, including:
  • Competitive bonus structure
  • Save-as-you-earn program
  • Contributory pension plan
  • Employee discounts
  • Access to a discount platform with savings and cashback options at various retailers, gym membership discounts, and a cycle-to-work scheme
Our recognized wellbeing strategy underscores our commitment to employee health, offering various support services, including an Employee Assistance Programme, financial education, and resources for parental, menopause, and fertility support.

We strive to foster an inclusive workplace, prioritizing the wellbeing of our colleagues. If you are interested in flexible working arrangements, please inform us during the application process, and we will be happy to discuss this further.

We encourage you to explore this opportunity further.