Customer Service Representative

2 days ago

Loughton, Shropshire, United Kingdom Abbott Full time
{"The Opportunity Abbott Rapid Diagnostics is part of Abbott's Diagnostics family of businesses, bringing together exceptional teams of experts and industry leading technologies to support diagnostic testing which provides important information for treatment and management of diseases and other conditions. We are seeking a skilled Customer Service Specialist to join our Rapid Diagnostics-Toxicology business in our Loughton (Essex) site. As a Customer Service Specialist, you will be responsible for managing and assisting customers; booking their collections, dealing with queries and representing Abbott in customer meetings or communications with the aim of maximising customer testing quotas and ensuring all customers' requirements are met. Key Responsibilities * Build, develop and maintain solid working relationships with all 'major' customers * Arrange customer testing bookings and control requests which include on-site, customer fixed site and in-house collection demands * Provide regular customer and management information on customer activities with the aim of growing business revenue * Oversee and monitor customer invoicing * Log, monitor and respond to customer complaints * Manage the drug testing requests from customers by accurately recording special requirements * Assist the Sales Department with account set up for new customers and implement welcome calls * Attend customer set-up and customer review meetings * Support new projects, processes, systems and initiatives that will drive the business forward Required Qualifications * Educated to National standards * Excellent verbal, written and communication skills * IT literate and an intermediate skill in Word, Excel & Outlook * A self-motivated, organized, positive individual with a flexible approach to work * Previous experience in a customer service office based role What We Offer * A dynamic and supportive work environment * Opportunities for career growth and development * Competitive salary and benefits package * Recognition and rewards for outstanding performance If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Apply Now To apply, please submit your application through our website. We look forward to hearing from you.

  • Customer Service Representative

    3 weeks ago

    Loughton, Shropshire, United Kingdom Abbott Laboratories Limited Full time

    About Abbott Laboratories LimitedAbbott Laboratories Limited is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.The OpportunityOur company is part of a leading healthcare organization, bringing together exceptional teams of...

  • Customer Service Representative

    2 days ago

    Loughton, Shropshire, United Kingdom Abbott Laboratories Full time

    About AbbottAbbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.The OpportunityAbbott Rapid Diagnostics is part of Abbott's Diagnostics family of businesses, bringing together exceptional teams of experts and...

  • Customer Service Representative

    2 days ago

    Loughton, Shropshire, United Kingdom Abbott Laboratories Full time

    About AbbottAbbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.The OpportunityAbbott Rapid Diagnostics is part of Abbott's Diagnostics family of businesses, bringing together exceptional teams of experts and...

  • Reception and Customer Service Representative

    5 days ago

    Loughton, Shropshire, United Kingdom Places Leisure Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Reception and Customer Service Representative at Places Leisure. As a Placemaker, you will be the first point of contact for our members and visitors, providing a warm and welcoming environment that sets the tone for their experience.Your primary...

  • Reception and Customer Service Representative

    4 days ago

    Loughton, Shropshire, United Kingdom Places Leisure Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Reception and Customer Service Representative at Places Leisure. As a Placemaker, you will be the first point of contact for our members and visitors, providing a warm and welcoming environment that sets the tone for their experience.Your primary...

  • Reception and Customer Service Representative

    4 days ago

    Loughton, Shropshire, United Kingdom Places Leisure Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Reception and Customer Service Representative at Places Leisure. As a Placemaker, you will be the first point of contact for our members and visitors, providing a warm and welcoming environment that sets the tone for their experience.Your primary...

  • Reception and Customer Service Representative

    3 days ago

    Loughton, Shropshire, United Kingdom Places Leisure Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Reception and Customer Service Representative at Places Leisure. As a Placemaker, you will be the first point of contact for our members and visitors, providing a warm and welcoming environment that sets the tone for their experience.Your primary...

  • Customer Service Representative

    1 week ago

    Loughton, Shropshire, United Kingdom Randstad Delivery (GBS) Full time

    {"title": "Customer Service Specialist", "description": "Job SummaryWe are seeking a highly skilled Customer Service Specialist to join our team at Randstad Delivery (GBS). As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key...

  • Customer Service Representative

    1 week ago

    Loughton, Shropshire, United Kingdom Randstad Delivery (GBS) Full time

    {"title": "Customer Service Specialist", "description": "Job SummaryWe are seeking a highly skilled Customer Service Specialist to join our team at Randstad Delivery (GBS). As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key...

  • Customer Service Representative

    4 days ago

    Loughton, Shropshire, United Kingdom Randstad Delivery (GBS) Full time

    Job Title: Customer Service SpecialistLocation: LoughtonShift: 9am - 5pm, Mon - FriPay Rate: £11.79 per hourContract: 12 MonthsResponsibilities:You will be responsible for providing exceptional customer service and support to our clients. Your key responsibilities will include:Providing timely and effective support to customers via phone, email, and other...

  • Customer Service Representative

    4 days ago

    Loughton, Shropshire, United Kingdom Randstad Delivery (GBS) Full time

    Job Title: Customer Service SpecialistLocation: LoughtonShift: 9am - 5pm, Mon - FriPay Rate: £11.79 per hourContract: 12 MonthsResponsibilities:You will be responsible for providing exceptional customer service and support to our clients. Your key responsibilities will include:Providing timely and effective support to customers via phone, email, and other...

  • Customer Service Representative

    2 weeks ago

    Loughton, Shropshire, United Kingdom Abbott Full time

    The OpportunityAbbott, a leading healthcare company, is seeking a skilled Customer Service Specialist to join its Rapid Diagnostics-Toxicology business in the UK. As a key member of the team, you will be responsible for delivering exceptional customer service, managing customer relationships, and driving business growth.Key ResponsibilitiesBuild and maintain...

  • Customer Service Representative

    2 weeks ago

    Loughton, Shropshire, United Kingdom Abbott Full time

    The OpportunityAbbott, a leading healthcare company, is seeking a skilled Customer Service Specialist to join its Rapid Diagnostics-Toxicology business in the UK. As a key member of the team, you will be responsible for delivering exceptional customer service, managing customer relationships, and driving business growth.Key ResponsibilitiesBuild and maintain...

  • Customer Service Representative

    2 weeks ago

    Loughton, Shropshire, United Kingdom Abbott Full time

    The OpportunityAbbott, a leading healthcare company, is seeking a skilled Customer Service Specialist to join its Rapid Diagnostics-Toxicology business in the UK. As a key member of the team, you will be responsible for delivering exceptional customer service, managing customer relationships, and driving business growth.Key ResponsibilitiesBuild and maintain...

  • Customer Service Representative

    2 weeks ago

    Loughton, Shropshire, United Kingdom Abbott Full time

    The OpportunityAbbott, a leading healthcare company, is seeking a skilled Customer Service Specialist to join its Rapid Diagnostics-Toxicology business in the UK. As a key member of the team, you will be responsible for delivering exceptional customer service, managing customer relationships, and driving business growth.Key ResponsibilitiesBuild and maintain...

  • Customer Service Representative

    1 week ago

    Loughton, Shropshire, United Kingdom Abbott Full time

    {"The OpportunityAt Abbott, we're committed to delivering exceptional diagnostic testing solutions that empower healthcare professionals to make informed decisions. As a Customer Service Specialist, you'll play a vital role in ensuring our customers receive the highest level of service and support.Key Responsibilities\tBuild and maintain strong relationships...

  • Customer Service Representative

    1 week ago

    Loughton, Shropshire, United Kingdom Abbott Full time

    {"The OpportunityAt Abbott, we're committed to delivering exceptional diagnostic testing solutions that empower healthcare professionals to make informed decisions. As a Customer Service Specialist, you'll play a vital role in ensuring our customers receive the highest level of service and support.Key Responsibilities\tBuild and maintain strong relationships...

  • Customer Service Representative

    2 weeks ago

    Loughton, Shropshire, United Kingdom Places Leisure Full time

    About Us:Places Leisure is a dynamic and forward-thinking organization that prioritizes the well-being of its customers and employees alike. As a social enterprise, we strive to create active places and healthy people, fostering a sense of community and social responsibility.About the Role:We are seeking a highly organized and customer-focused individual to...

  • Customer Service Representative

    2 weeks ago

    Loughton, Shropshire, United Kingdom Places Leisure Full time

    About Us:Places Leisure is a dynamic and forward-thinking organization that prioritizes the well-being of its customers and employees alike. As a social enterprise, we strive to create active places and healthy people, fostering a sense of community and social responsibility.About the Role:We are seeking a highly organized and customer-focused individual to...

  • Customer Service Representative

    3 weeks ago

    Loughton, Shropshire, United Kingdom Abbott Full time

    The OpportunityAbbott Rapid Diagnostics is a leading provider of diagnostic testing solutions, bringing together exceptional teams of experts and industry-leading technologies to support critical healthcare decisions.The position of Customer Service Specialist is within our Rapid Diagnostics business, working across the UK and the role is based in a dynamic...