Apprenticeship Contract Manager
3 weeks ago
About the Role:
Cbwstaffingsolutions is seeking a highly skilled Contract Manager to join our team. As a Contract Manager, you will be responsible for managing multi-site contracts for our commercial building maintenance clients in and around Central London.
Key Responsibilities:
- Ensure client satisfaction levels are consistently high, leading to contract growth and increased portfolio responsibilities.
- Manage contractual levels, maintain in-depth knowledge of contracts, and demonstrate this at internal monthly review meetings with senior management.
- Ensure contractually agreed KPIs/SLAs are met.
- Attend strategic meetings with clients on a weekly basis or as required.
- Oversee the successful completion of all reactive and PPM works orders, meeting KPIs and SLAs.
- Provide leadership and management to the site team as needed.
Requirements:
- Recognized apprenticeship and electrical or mechanical qualification to a recognized level (e.g., C&G, HNC/HND).
- Proven experience in managing mobile businesses.
- A strong team player with problem-solving skills, able to prioritize and innovate under pressure.
- Commitment to working in a quality and professional environment.
- Strong people management skills.
- Excellent written and verbal communication skills.
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