Student Experience Coordinator: Timetabling

2 days ago


Leeds, Leeds, United Kingdom Study Group Full time
About the Role

We are seeking a highly organized and detail-oriented individual to join our Registry & Operations Team as a Student Experience Administrator: Timetabling. In this role, you will be responsible for ensuring the day-to-day administrative functions of the office are carried out, with a key focus on student data, timetabling, and assessments.

Key Responsibilities
  • Using IT systems (Salesforce and TimeEdit) to create and maintain the teaching timetable
  • Ensuring students are studying the correct modules for progression and allocate to registration and teaching groups
  • Responsible for setting-up induction and student event timetables
  • Responsible for the maintenance of accurate student data in existing student management systems and for data uploads into the systems
  • Responsible for setting-up and maintaining Assessment Screens, including RPAG (student reports) in Salesforce
  • Responsible for pulling and formatting data sheets for Assessment Boards
  • Creating exam timetables and seating plans
  • Releasing teaching and assessment timetables to students and staff
  • Provide reports and data to the Centre Management Team, which include (but not limited to): Pre-arrival and Post-arrival student reports.
  • To assist the wider Student Experience Team and the Academic Team in compiling data requests (to include Progression Data)
  • Monitoring student attendance in accordance with company policy and UKVI requirements
  • To support student induction and progression activities
  • To provide general administrative support for the center, for example, general student queries – face to face, by email and phone, ordering stationary and handling petty cash.
About You

We are looking for an individual with experience of timetabling or similar complex data handling, who is able to produce and interpret complex data. You should be able to problem solve and solution focused, with flexibility and willingness to work under pressure to deadlines whilst maintaining a professional and calm manner.

You should have strong IT skills specifically Microsoft Office, as well as experience of working with record management systems. Excellent attention to detail and good communication skills are essential, with an ability to communicate with key stakeholders including students in a professional and helpful manner.

Evidence of working cooperatively with others is also essential.

About Us

Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we are able to provide students with the resources and guidance they need to succeed.

Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.

Organisational Compliance

Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants, the following checks will be conducted- Criminal Background Check (country-specific), x2 References, ID and Right to Work checks as well as Education Verification.

We are proud to be an equal opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely.



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