Facilities Coordinator

4 weeks ago

London, Greater London, United Kingdom Hermès Full time
Job Title: Facilities & Maintenance Coordinator

About the Role:

We are seeking a highly organized and detail-oriented Facilities & Maintenance Coordinator to join our team at Hermès. As a key member of our facilities management team, you will be responsible for ensuring the smooth operation of our facilities, including maintenance, repairs, and upkeep.

Key Responsibilities:

Regular Maintenance: You will serve as the primary point of contact for all maintenance-related queries, escalating issues to the Maintenance and Facilities Manager and/or external suppliers as needed.

Software Management: You will effectively manage the 'Maintenance App' for all maintenance requests, ensuring timely logging and follow-up, and prioritizing important issues.

Repairs Coordination: You will address maintenance issues promptly and coordinate repairs with external service providers, ensuring high-quality work and timely completion.

Safety Compliance: You will maintain compliance with health and safety regulations, tracking actions and escalating issues as necessary, and identifying potential safety hazards.

Documentation and Reporting: You will keep accurate records of maintenance activities, repairs, and inspections, and generate reports to track maintenance trends and support decision-making.

Collaboration: You will collaborate with Store Administration Managers to support facility-related needs and coordinate work schedules for planned and reactive maintenance visits.

Requirements:

  • 2 years of experience in maintenance and facilities
  • Understanding of luxury retail environment
  • Familiarity with safety regulations and protocols
  • Knowledge of building systems
  • Excellent communication and interpersonal skills
  • Ability to prioritize tasks and meet deadlines
  • Excellent organization and administrative skills
  • Microsoft Office tools and Outlook
  • Fire Warden Training and First-aid at work certificate (desirable)

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

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