Corporate Services Coordinator
4 weeks ago
Corporate Services Coordinator
Salary: £25,000 per annum, plus company benefits
Contract: Permanent, Full Time
Shifts: 37.5 hours per week, Monday to Friday, 9am until 5:30pm with 1 hour unpaid break
Work Model: Hybrid, this will be discussed at interview stage
Overview of the Role
Williams Lea Limited is a premier global provider of skilled, technology-driven, essential support services, maintaining long-term trusted partnerships with prestigious clients across various sectors, including investment banking, legal, and professional services. Our workforce comprises nearly 7000 dedicated professionals worldwide, delivering efficient business solutions in complex and highly regulated environments.
Role Purpose
The Corporate Services Coordinator will collaborate within a team to ensure the highest standard of customer service for our clients while providing assistance to the Team Leader and Business Services Manager. The tasks outlined below are not exhaustive, and the Coordinator may engage in a variety of responsibilities.
This position demands exceptional customer service skills, with the ability to execute all operations requested by clients independently. The role encompasses multiple service areas and necessitates a high degree of versatility.
Key Responsibilities
Deliver outstanding electronic and physical file management services Utilize the client's document management system for document creation and editing Manage the practice management system for client and contact administration Operate relevant software applications as required by the client Provide photocopying, scanning, and printing services as per client specifications Gather and complete necessary information for billing or client charge-back purposes Perform extensive computer and data-related tasks Accept requests from Fee Earners/PAs, providing estimated completion times in accordance with service level agreementsEssential Skills
Experience in a corporate setting Proficiency in Microsoft Office applications Excellent customer service abilities, with strong communication skills Client-centric approach to service delivery, demonstrating commitment to their business Strong attention to detail and accuracy, with a 'right first time' mindset Ability to thrive under pressure and meet tight deadlines with a flexible approach Commitment to continuous improvement and openness to feedback Ability to build and nurture relationships with key clients and service users Ownership of work produced, ensuring consistency, accuracy, and qualityBenefits and Rewards
We are committed to supporting our employees in both their professional and personal lives. Our comprehensive benefits package includes:
25 days holiday, plus bank holidays (pro-rata for part-time roles) Salary sacrifice schemes, retail vouchers, including our TechScheme for various gadgets and household appliances Life Assurance Private Medical Insurance Dental Insurance Health Assessments Cycle-to-work scheme Discounted gym memberships Referral SchemeYou will have the opportunity to work for a global employer dedicated to providing each employee with a fulfilling, challenging, and rewarding career, along with future career development prospects.
Commitment to Equality and Diversity
Williams Lea Limited values the diverse perspectives that a varied workforce brings and is committed to ensuring equality in the workplace. We do not discriminate based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We strive to foster a culture of openness, fairness, and transparency.
If you require assistance or adjustments to facilitate your application or interview process, please let us know.
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