Client Support Specialist

4 weeks ago


Southampton, Southampton, United Kingdom Ritz Recruitment Full time £12
Client Support Specialist – Temporary Position
Location: Not specified
Contract Type: Temporary | Duration: 3 Weeks

Overview:
An exciting opportunity has emerged within a vibrant student accommodation setting for a dynamic and enthusiastic Client Support Specialist.

Key Responsibilities:
- Collaborate with a team to deliver daily assistance to both the team and residents, including managing maintenance requests, tenancy documentation, and promotional activities.
- Uphold a premium service standard for residents to meet occupancy and retention objectives.

Customer Service Excellence:
- Provide a high-quality customer service experience, including a thorough front desk service.
- Address customer inquiries and concerns positively, ensuring appropriate actions are taken in accordance with company policies.

Administrative Duties:
- Perform administrative tasks such as logging maintenance requests, organizing files, updating databases, and preparing notices.
- Contribute to creating a positive and memorable experience for residents.

Qualifications:
- Exceptional customer service skills with substantial experience in a client-facing service role.
- Proficient in MS Office applications.
- Strong skills in relationship building and influencing.

If you believe you possess the qualities suited for this role, we encourage you to consider this opportunity.

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