Transportation Coordinator

2 months ago


Borehamwood, Hertfordshire, United Kingdom VKL Healthcare Ltd Full time
Job Title: Junior Transport Coordinator

We are seeking a highly organized and detail-oriented individual to join our team as a Junior Transport Coordinator. As a key member of our operations team, you will play a vital role in ensuring the smooth transportation of patients and staff.

Key Responsibilities:

  • Act as liaison between ambulance crews, operational staff, and healthcare professionals to support patient transfers and dispatch operations.
  • Coordinate transportation logistics, including scheduling and dispatching ambulances and staff.
  • Provide exceptional customer service and communication skills to ensure seamless interactions with patients, staff, and stakeholders.
  • Work collaboratively with the team to achieve operational goals and objectives.

Requirements:

  • Good telephone manner and IT literacy (MS Office, Google Docs, etc.).
  • Customer service focused and able to effectively handle sensitive information.
  • Ability to stay calm under pressure and take initiative.
  • Able to work independently and as part of a small team.

What We Offer:

  • NOW Pension contributions.
  • Learning opportunities for career development.
  • Discounted high street benefits (Blue lights card).
  • Work-based flexibility.
  • Access to our employee assistance programs for wellbeing support.
  • Free uniform (if wanted).
  • Informal working environment with a friendly team.

Working Hours:

  • Part-time (minimum 22 hours) or full-time hours are offered.
  • Shifts include Monday and Wednesday early mornings to mid-afternoon, and Thursday and Friday afternoon to late evenings.

On-Call Responsibilities:

  • One night per week and one weekend per calendar month.
  • An additional on-call payment is made for taking on-call responsibilities.

Training and Development:

  • Full comprehensive training provided to the post-holder to the standard of an ambulance care assistant.

Recruitment Schedule:

  • Advert Opens 24 September 2024.
  • Advert Closes 9 October 2024.
  • Shortlisting on 10 / 11 October 2024.
  • Interviews between 14-18 October 2024.


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