Ambulance Liaison Coordinator

4 weeks ago

Borehamwood, Hertfordshire, United Kingdom VKL Healthcare Ltd Full time

As a key member of our team at VKL Healthcare Ltd, you will play a vital role in supporting the transfer of mental health patients and dispatching crews and ambulances. This office-based opportunity requires someone who is enthusiastic, keen to learn, and able to work independently as well as part of a small team.

Key responsibilities will include acting as a liaison between our ambulance crews, operational staff, and healthcare professionals. You will be responsible for ensuring seamless communication and coordination to support the smooth transfer of patients.

We offer a range of benefits to support your career development and wellbeing, including NOW Pension contributions, learning opportunities, and access to our employee assistance programmes. You will also have the opportunity to work in a flexible and informal environment with a friendly team.

Part-time (minimum 22 hours) or full-time hours are available, with flexible shifts to accommodate your needs. On-call responsibilities will be assigned when you meet full competencies, and you will receive comprehensive training to support your role as an ambulance care assistant.

Key requirements for this role include good telephone manner, IT literacy, and the ability to stay calm under pressure. You will also need to be customer service focused and able to effectively handle sensitive information.

Join us at VKL Healthcare Ltd and take the first step towards a rewarding career in healthcare transportation.

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