Digital Business Engagement Assistant
2 weeks ago
About the Role
The Lancashire County Council's Digital Business Engagement team is seeking a highly skilled and enthusiastic Business Support Specialist to join their team on a fixed-term basis. As a Business Support Specialist, you will play a crucial role in delivering effective service support for Strategic Client Engagement, producing marketing and communications solutions to support the progression of Digital Services within the Council and with external customers.
Key Responsibilities
- Assist the Business Partner in delivering a service support function, providing a programme of planned and reactive marketing and communications work to all digital services customers, including Councillors and Schools.
- Develop and implement marketing, communications, and engagement strategies and plans, working closely with the Council's communications team.
- Deliver regular, clear, and consistent marketing and communications, working with others to consider the most appropriate channels for the message and dealing with tight deadlines.
- Contribute to maximizing opportunities to strengthen and improve engagement with Digital Services customers, utilizing your networking skills and experience.
- Produce high-quality content, edit, and proof-read documents and releases, demonstrating confidence in using graphic design skills to devise strong marketing materials suitable for the audience and purpose.
Requirements
- Excellent personal skills, able to communicate technical issues to a range of customers.
- Diligent, communicative, and customer-focused, with a passion for making a difference.
- Strong writing skills, with the ability to edit content, produce copy, and proof-read documents and releases.
- Graphic design skills, with the ability to devise strong marketing materials suitable for the audience and purpose.
- Ability to explain technical communications issues to non-technical users.
About You
We are looking for a team player who is enthusiastic, diligent, and communicative, with a passion for making a difference. If you have experience in marketing, communications, and a flair for design and creativity, we would love to hear from you.
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