Technical Service Specialist
1 month ago
About the Role:
We are seeking a highly skilled Technical Service Operator to join our team at Smurfit Westrock. As a key member of our Technical Service team, you will play a crucial role in ensuring our sites meet customer and Smurfit Westrock requirements.
Key Responsibilities:
- Manage technical carton production information within the Technical Service team.
- Receive task directives from your line manager, participate in meetings, and complete performance reviews.
- Undertake general responsibilities as instructed by your line manager and efficiently operate within the preproduction environment, assisting teammates.
- Gather data from customers for new items.
- Generate Master Estimates, Production Estimates, and item specs.
- Manage revision levels and item obsolescence.
- Ensure accurate cost capture.
- Make combi decisions and process items for combi print when necessary.
- Conduct technical-level pre-flighting of artwork.
- Ensure production meets the highest quality standards, SOP guidelines, and customer requirements.
- Participate in continuous improvement initiatives and company quality programs.
Requirements:
- Print and packaging, manufacturing experience would be desirable.
- Familiarity with Radius ERP software would be desirable.
- Possess proficiency in MS Office Suite Applications; familiarity with Adobe / FileMaker software is advantageous.
- Knowledge of print/prepress/repro activity.
- Strong attention to detail and problem-solving skills.
- Excellent communication and teamwork abilities.
About Us:
Smurfit Westrock is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers, and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability, and excellence, we use leading science and technology to move fiber-based packaging forward.
What We Offer:
- Corporate culture based on loyalty, integrity, and respect.
- An attractive salary reflecting skills, competencies, and potential.
- Comprehensive training with numerous learning and development opportunities.
- A career with a global packaging company where sustainability, safety, and inclusion are business drivers and foundational elements of the daily work.
Smurfit Westrock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. Smurfit Westrock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state, or local law.
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