Patient Services Officer

2 weeks ago


Bebington, Wirral, United Kingdom The Clatterbridge Cancer Centre NHSFT Full time
About the Role

We are seeking a highly motivated and organized individual to join our team as a Patient Services Officer at The Clatterbridge Cancer Centre NHSFT.

Key Responsibilities
  • Provide exceptional front-of-house reception services to patients and visitors.
  • Manage appointment bookings and ensure efficient operation of reception desks.
  • Utilize Microsoft applications and hospital databases to maintain accurate patient records.
  • Collaborate with the administration and clerical team to achieve departmental goals.
  • Develop and maintain a thorough understanding of cancer care services and treatment options.
Requirements
  • GCSE in English and Mathematics or equivalent.
  • Knowledge of a range of administration systems.
  • Front-of-house experience in a customer service area.
  • Excellent communication and interpersonal skills.
What We Offer

The Clatterbridge Cancer Centre NHSFT is a leading provider of non-surgical cancer treatment, serving a population of over 1 million across Cheshire and Merseyside. We offer a dynamic and supportive work environment, with opportunities for professional growth and development.

We are committed to delivering exceptional patient care and are seeking individuals who share our values of kindness, empowerment, responsibility, and inclusivity.



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