Healthcare Administration Coordinator

4 weeks ago


Bebington, Wirral, United Kingdom The Clatterbridge Cancer Centre NHSFT Full time

Position Overview

Patient Services Officer - Band 3

This position involves occasional weekend shifts on a rotational basis, requiring availability across 5 days within a 7-day period, including weekends and public holidays.

An exciting opportunity has emerged at The Clatterbridge Cancer Centre for a dedicated and proactive individual to join a dynamic and supportive appointment team. The role is diverse and can be complex, yet it offers a high level of job satisfaction.

Key Responsibilities

The successful candidate will be an effective team player, joining a large administrative and clerical group that provides strong peer support. This role will also present opportunities to acquire new skills within the Network Services Division, ensuring variety in daily tasks.

The post holder will be tasked with delivering a front-of-house reception service for busy departments. Responsibilities will include managing a comprehensive appointment booking system and ensuring the efficient operation of all reception desks. Proficiency in administration, a solid understanding of Microsoft applications, and experience with patient records and hospital databases are advantageous.

About The Clatterbridge Cancer Centre

The Clatterbridge Cancer Centre is one of three specialized cancer facilities in England. With a workforce of 1,800 specialized staff across three locations, we are among the largest NHS providers of non-surgical cancer treatment. Our unique multi-site care model serves a population of one million across Cheshire and Merseyside, consistently earning high ratings from patients as one of the top-performing hospitals.

Our vision is to maintain our commitment to excellence while collaborating with academic and healthcare partners to continuously enhance care, treatment, and patient outcomes. We take pride in our expert and dedicated staff and welcome individuals who share our collective goal of delivering excellence in all aspects of our work.

Our Core Values

Kindness, Empowerment, Responsibility, Inclusivity

Job Responsibilities

For comprehensive details regarding this exciting role, please refer to the attached Job Description and Person Specification.

Person Specification

Qualifications

Essential

  • GCSE in English and Mathematics or equivalent qualifications.

Knowledge

Essential

  • Familiarity with various administrative systems.

Desirable

  • Experience in an office setting.

Experience

Essential

  • Front-of-house experience in a customer service environment.

Desirable

  • Experience within an NHS context.


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