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Porter Shift Leader
2 months ago
About the Role
The Facilities Department at Wirral University Teaching Hospitals NHS Trust is seeking a motivated and enthusiastic Porter Shift Leader to join our Goods Distribution team. As a key member of our team, you will be responsible for ensuring the daily delivery of supplies across the site and the accurate processing of relevant documentation and orders.
Main Responsibilities
- Supervise the Good Distribution Centre (GDC) Portering Service staff on a daily basis.
- Monitor attendance and absence of GDC Portering Services Staff, documenting and arranging cover for sickness absence, annual leave, and training.
- Inform GDC Portering staff of any relevant information or amendments to the rota.
- Monitor the performance of all GDC Portering staff in line with the core values and behaviours of the role.
- Complete relevant administrative documentation relating to sickness, annual leave, training, and Appraisals.
- Conduct return to work interviews for GDC Portering Services Staff.
- Train new and current staff in line with policies and procedures, including manual handling.
- Forward reporting on a daily basis to the Portering Manager.
- Understand and apply techniques of moving and handling.
- Attend all necessary training to gain the knowledge and skills required to be a fully competent Shift Leader.
- Participate in the Trust annual appraisal system and personal development process.
About Us
Wirral University Teaching Hospitals NHS Trust is a leading healthcare provider in the North West of England, comprising of the Wirral's only Emergency Department. We provide a high-quality range of acute care services and employ over 6,000 staff, serving a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales, and the wider North West footprint.
Person Specification
- Basic computer/Keyboard skills.
- Ability to drive.
- ILM Introductory Certificate in First Line Management or equivalent.
- Customer Service Level 3 or equivalent.
Knowledge and Skills
- The ability to communicate easily and confidentially with all levels of personnel, colleagues, patients, and visitors.
- Knowledge of basic ordering systems.
- Understanding and operation of the appropriate procedures for Portering services.
- Knowledge and understanding when implementing correct procedures on the disposal of waste.
- Knowledge of oxygen cylinders and the correct gauges and cylinder carriers.
- Knowledge and understanding of patient confidentiality and the ability to deal with sensitive issues.
- Understanding and operation of the appropriate procedures for all portering services.
- Understanding Wirral hospital/Health & Safety procedures.
- Understanding COSHH regulations.
Personal Attributes
- Good organisational skills and ability to prioritise your own workload.
- Polite, friendly, and welcoming manner when dealing with patients and colleagues.
- The ability to maintain a professional approach at all times.
- Able to conform to the trusts policies and procedures, including smoking, drinking, timekeeping, and correct uniform.