Sales and Relationship Manager

6 days ago


Edinburgh, Edinburgh, United Kingdom Travel Trade Recruitment Full time £35,000
Job Description

Job Title: Business Development Manager

Company: Travel Trade Recruitment

Job Type: Full-time

Location: Edinburgh, UK (hybrid/flexible working)

Job Summary:

We are seeking a driven and personable Sales and Relationship Manager to join our team in Edinburgh. As a Business Development Manager, you will be responsible for capitalizing on leads and enquiries from European clients, building relationships with key clients and new accounts, and securing new business opportunities.

Key Responsibilities:

  • Customer Communication & Presentations: Serve as the first point of contact for potential customers, delivering high-quality presentations and briefings.
  • Operations Collaboration: Collaborate with the Operations team by providing accurate briefings on client requirements and project details.
  • Relationship Building: Develop and maintain long-lasting relationships with key clients and new accounts.
  • Lead Management: Conduct outbound calls to prospective and existing business customers, manage leads, and maintain a comprehensive CRM database.
  • Sales Execution: Manage and follow up on sales enquiries from existing customers, overseeing all aspects of a sale from order to service delivery.
  • Marketing Support: Follow up on marketing campaigns and utilize social media platforms for networking and lead generation.
  • Event Attendance: Attend and organize Fam trips, industry events, and trade shows to promote the company's offerings, build brand recognition, and generate leads.
  • Strategic Opportunities Identification: Identify new strategic areas and revenue opportunities.
  • Market & Competitor Monitoring: Stay up-to-date with trends in the Event and Travel industry and monitor competitor developments.
  • Client Engagement: Maintain regular, documented contact with the existing customer base, building relationships, and securing new accounts.
  • Business Development Best Practices: Develop and implement best practices in business development and client servicing.
  • Revenue Generation: Secure a pipeline of ongoing profitable revenue.
  • Networking: Network at industry events and trade shows to generate leads and build relationships.
  • Quotations: Produce competitive quotations for prospective and existing customers.

The Package:

We offer a competitive salary of £30-35k pa, dependent on experience, with uncapped commission on the net value of projects. There are additional benefits that will be discussed at interview and flexible/hybrid working once you are up to speed with the role.

Experience Required:

We are looking for a candidate with experience within the inbound/DMC market for Europe in sales relationship and target/commission drive role, and the ability to communicate fluently in French and English. We are open to candidates who have previously worked in a similar role and who are keen to return, or those with sales/business development/relationship building experience within another sector of travel, tourism, and hospitality and can communicate in both French and English.



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