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Bath, Bath and North East Somerset, United Kingdom Royal United Hospitals Bath NHS Foundation Trust Full timeAbout the RoleThe Royal United Hospitals Bath NHS Foundation Trust is seeking a highly skilled and organized Administrative Coordinator to join our team. As an Administrative Coordinator, you will provide comprehensive administrative support to the General Surgery Department, with a focus on the Emergency Surgical Ambulatory Care (ESAC) team.Key...
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Bath, Bath and North East Somerset, United Kingdom Royal United Hospitals Bath NHS Foundation Trust Full timeAbout the RoleThe Royal United Hospitals Bath NHS Foundation Trust is seeking an experienced and skilled Administrative Coordinator to join our team in the General Surgery Department. As an Administrative Coordinator, you will provide a comprehensive administration service to support the reception booking team, consultants, and clinicians in the ESAC team...
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Administrative Coordinator
2 months ago
The Royal United Hospitals Bath NHS Foundation Trust is seeking a highly skilled Administrative Coordinator to provide comprehensive administrative support to the General Surgery Department, specifically within the Emergency Surgical Ambulatory Care (ESAC) team.
Main Responsibilities- Provide a complete medical administrative service, including scheduling, patient correspondence, and editing and formatting letters.
- Act as a first point of contact, answering telephone enquiries, taking and relaying messages in a polite and helpful manner, and using own judgment to establish the priority of issues and taking action as appropriate.
- Book ESAC clinic appointments as detailed by the Nurse Practitioners and upload any necessary documents.
- Deal with incoming correspondence, using initiative as appropriate to expedite issues and administer patient appointments when necessary.
- Administer the referral to treatment patient pathway (RTT), including checking patient outcomes are recorded accurately on CernerMillennium and ensuring incorrect coding is rectified.
- Review letters, outcome forms, and other documentation to confirm RTT clock start and stop dates when required.
The Royal United Hospitals Bath NHS Foundation Trust is a leading healthcare provider in the region, committed to delivering exceptional, person-centred care to our patients. We value our staff and strive to create a compassionate and inclusive environment, where everyone can thrive.
We are proud to be a top 20 best hospital to work for in the country, and we are committed to supporting our staff in their careers and wellbeing. We offer a range of benefits and opportunities for professional development, and we are passionate about creating a culture of learning and innovation.
Requirements- Highly effective administrative and organisational skills to produce work of a high standard with attention to detail.
- Demonstrable experience and knowledge of office and administrative processes.
- An understanding of RTT and its application in a clinical setting.
