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Administrative Coordinator
2 months ago
About the Role
The Royal United Hospitals Bath NHS Foundation Trust is seeking a highly skilled and organized Administrative Coordinator to join our team. As an Administrative Coordinator, you will provide comprehensive administrative support to the General Surgery Department, with a focus on the Emergency Surgical Ambulatory Care (ESAC) team.
Key Responsibilities
- Provide a complete medical administrative service, including RTT, patient correspondence, and editing and formatting letters.
- Act as a first point of contact, answering telephone enquiries, taking and relaying messages, and using your judgment to establish the priority of issues and take action as appropriate.
- Book ESAC clinic appointments as detailed by the Nurse Practitioners and upload any necessary documents.
- Deal with incoming correspondence, using initiative to expedite issues and administer patient appointments when necessary.
- Administer the referral to treatment patient pathway (RTT), including checking patient outcomes are recorded accurately on CernerMillennium and ensuring incorrect coding is rectified.
- Review letters, outcome forms, and other documentation to confirm RTT clock start and stop dates when required.
About Us
We are a leading NHS trust, committed to providing exceptional, person-centered care to our patients. We value our staff and strive to create a compassionate and inclusive environment. Our team is dedicated to delivering high-quality care, and we are proud to be in the top 20 best hospitals to work for in the country.
We offer a range of benefits, including a comprehensive training program, opportunities for career development, and a commitment to staff wellbeing. If you are a motivated and organized individual who is passionate about delivering excellent administrative support, we encourage you to apply for this exciting opportunity.
