Claims Specialist

2 weeks ago


SouthendonSea, Southend-on-Sea, United Kingdom MW Appointments Full time

About MW Appointments:

MW Appointments is a leading recruitment agency specializing in the placement of skilled professionals in the insurance industry.

Job Summary:

We are seeking a highly motivated and experienced Claims Technician to join our client's successful team in Southend, Essex.

Key Responsibilities:

  • Process and monitor claims from notification to closure, ensuring timely and accurate resolution.
  • Handle client inquiries and provide excellent customer service.
  • Broker claims files via ECF, maintaining accurate records and documentation.
  • Reconcile paid claims to bordereaux, identifying and addressing any discrepancies.
  • Address issues related to claims or accounts, collaborating with internal teams as needed.
  • Update paper files and electronic data, ensuring compliance with regulatory requirements.
  • Handle Bureau/Xchanging enquiries, providing clear and concise information.

Requirements:

  • Working knowledge of ECF and experience with Brokasure Desktop.
  • Strong communication and organizational skills, with the ability to adapt to changing priorities.
  • Team-oriented mindset, with a focus on collaboration and mutual support.
  • Location: Southend, Essex (hybrid office/home working option available).
  • Salary: Up to £45,000 per annum, including benefits.
  • Job Type: Permanent.

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