Automotive Aftersales Director

2 weeks ago


Aberdeen, Aberdeen City, United Kingdom Pybus Recruitment Full time
Job Title: Automotive Aftersales Director

Location: Leicester

Salary: Competitive package up to £70k. £90k Plus Opportunity

Pybus Recruitment is seeking a seasoned Automotive Aftersales Director to lead their aftersales department in Leicester. This role offers a unique opportunity to drive performance improvements and elevate your career in a reputable organisation.

The successful candidate will oversee the aftersales department, ensuring exceptional customer satisfaction and service efficiency. They will develop and implement strategies to drive aftersales performance, including parts and service sales. The ideal candidate will possess strong leadership and team management capabilities, with a track record of driving performance improvements.

Key Responsibilities:

  • Oversee the aftersales department, ensuring the highest levels of customer satisfaction and service efficiency.
  • Develop and implement strategies to drive aftersales performance, including parts and service sales.
  • Manage and mentor a team of skilled technicians and support staff, fostering a culture of continuous improvement.
  • Monitor and analyse key performance indicators, making data-driven decisions to enhance departmental performance.
  • Liaise with other departments to ensure seamless operations and customer experiences.

Essential Skills and Experience:

  • Proven experience in an aftersales managerial role within the automotive industry.
  • Strong leadership and team management capabilities, with a track record of driving performance improvements.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Proficiency in using automotive management software and systems.
  • A customer-centric approach, with a commitment to delivering exceptional service.

This role is ideal for a motivated individual who thrives in a fast-paced environment and is passionate about the automotive sector. If you possess the required skills and experience, this could be the perfect next step in your career.



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