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Automotive Aftersales Director

2 months ago

Aberdeen, Aberdeen City, United Kingdom Pybus Recruitment Full time
Job Opportunity: Aftersales General Manager

Pybus Recruitment is seeking an experienced Aftersales General Manager to lead our client's aftersales department in Leicester.

This is a fantastic opportunity for a motivated individual to drive aftersales performance, develop strategies to increase parts and service sales, and manage a team of skilled technicians and support staff.

Key Responsibilities:
  1. Oversee the aftersales department, ensuring exceptional customer satisfaction and service efficiency.
  2. Develop and implement strategies to drive aftersales performance, including parts and service sales.
  3. Manage and mentor a team of skilled technicians and support staff, fostering a culture of continuous improvement.
  4. Monitor and analyse key performance indicators, making data-driven decisions to enhance departmental performance.
  5. Liaise with other departments to ensure seamless operations and customer experiences.
Requirements:
  1. Proven experience in an aftersales managerial role within the automotive industry.
  2. Strong leadership and team management capabilities, with a track record of driving performance improvements.
  3. Proficiency in using automotive management software and systems.
  4. A customer-centric approach, with a commitment to delivering exceptional service.

This role is ideal for a results-driven individual who is passionate about the automotive sector and has a proven track record of success in aftersales management.