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Aftersales General Manager
2 months ago
Job Title: Aftersales General Manager
About the Role:
Pybus Recruitment is seeking an experienced Aftersales General Manager to join our esteemed client's team in Leicester. As a key member of the organization, you will be responsible for overseeing the aftersales department, ensuring exceptional customer satisfaction and service efficiency.
Key Responsibilities:
- Develop and implement strategies to drive aftersales performance, including parts and service sales.
- Manage and mentor a team of skilled technicians and support staff, fostering a culture of continuous improvement.
- Monitor and analyze key performance indicators, making data-driven decisions to enhance departmental performance.
- Liaise with other departments to ensure seamless operations and customer experiences.
Requirements:
- Proven experience in an aftersales managerial role within the automotive industry.
- Strong leadership and team management capabilities, with a track record of driving performance improvements.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Proficiency in using automotive management software and systems.
- A customer-centric approach, with a commitment to delivering exceptional service.
About the Company:
Our client is a reputable organization in the automotive industry, committed to innovation and excellence. As an Aftersales General Manager, you will have the opportunity to work in a forward-thinking company that values its employees and customers.
What We Offer:
- A competitive salary package.
- Comprehensive benefits.
- The chance to work in a dynamic and supportive environment.
