Community Engagement Assistant

3 weeks ago

Darlington, Darlington, United Kingdom SAHA Full time
Position Overview
Join our dedicated team in the General Needs sector, where you will play a vital role in enhancing community living. As a Community Engagement Assistant, you will be instrumental in fostering a supportive environment for residents, ensuring they can effectively manage their tenancies and thrive within their community.

Your Responsibilities:
  • Support the neighbourhood manager in addressing a variety of tenancy management challenges, including but not limited to: anti-social behaviour, property upkeep, garden maintenance, handling complaints, safeguarding, and tenancy misuse cases. Provide tenants with clear and accurate guidance regarding their rights and responsibilities.
  • Take initiative in maintaining high standards of the environment, assisting the neighbourhood manager with gardening and cleaning services.
  • Respond promptly to maintenance issues within residences, collaborating with the asset management and repairs team to resolve any concerns efficiently.
  • Work alongside the neighbourhood manager to ensure timely allocation and re-letting of vacant properties, adhering to established policies and best practices.
  • Encourage effective collaboration with local agencies by building strong relationships and attending community meetings to promote our mission.
  • Conduct regular inspections of the estate to identify and address environmental concerns, implementing practical solutions for improvement.

Candidate Profile:
We seek individuals who are passionate about supporting tenants and possess a resilient, positive attitude. The ideal candidate will:
  • Have experience or knowledge in social housing.
  • Understand the critical elements of effective tenancy management and the importance of timely interventions.
  • Demonstrate the ability to navigate complex situations with success.
  • Be aware of available support and funding options for vulnerable tenants.
  • Exhibit a proactive, self-motivated approach with a positive mindset.
  • Show empathy and understanding towards our tenants.
  • Possess the ability to view challenges from multiple perspectives and handle sensitive situations with care.

Benefits:
In recognition of your contributions to improving lives, we offer a range of benefits, including:
  • 26 days of annual leave, increasing to 31 days.
  • An additional day off to celebrate your birthday.
  • A High Street discount scheme for savings on various purchases.
  • Pension plan with life assurance.
  • Discounted private medical insurance.
  • Access to loans for financial emergencies.
  • Occupational Sick Pay.
  • A comprehensive induction and role-specific training.
  • Long service awards starting from 2.5 years.
  • Opportunities for career development and learning.

About Us:
As a registered social landlord, we are committed to transforming lives by providing housing and support to vulnerable individuals, particularly those facing complex challenges or homelessness. Our mission is to empower individuals by creating tailored strategies that promote recovery and positive behavior. We value our workforce as our greatest asset and strive to recruit the best talent to deliver high-quality housing services and support. We are an equal opportunities employer, dedicated to fostering an inclusive environment for all employees and applicants.

  • Community Engagement Assistant

    3 weeks ago

    Darlington, Darlington, United Kingdom saha Full time

    About The Role We are thrilled to present a unique opportunity to become a part of our General Needs team. In this role, you will engage with our community, supporting individuals in managing their housing arrangements and serving as the primary contact for residents. Are you a motivated, innovative, and compassionate individual with a desire to...

  • Community Engagement Assistant

    3 weeks ago

    Darlington, Darlington, United Kingdom SAHA Full time

    About The RoleAn exciting opportunity has arisen to join our General Needs team, where you will play a vital role in enhancing community living by supporting individuals in managing their tenancies. As the primary point of contact for residents, your contributions will help foster a thriving environment.Are you the right fit?We are seeking a proactive,...

  • Community Engagement Assistant

    3 weeks ago

    Darlington, Darlington, United Kingdom SAHA Full time

    Position OverviewWe are excited to present a unique opportunity to join our General Needs team, focusing on enhancing community well-being and supporting individuals in managing their living arrangements. As a vital member of our team, you will play a crucial role in fostering a positive living environment for our residents.Your Responsibilities:Support the...

  • Community Engagement Coordinator

    3 weeks ago

    Darlington, Darlington, United Kingdom SAHA Full time

    About The RoleAn exciting opportunity has arisen to join our General Needs team, focusing on enhancing community living. In this role, you will play a vital part in fostering a supportive environment for residents, assisting them in managing their tenancies and serving as the primary contact for community members.Are you a motivated, creative, and...

  • Community Engagement Coordinator

    3 weeks ago

    Darlington, Darlington, United Kingdom SAHA Full time

    About The RoleAn exciting opportunity has arisen to join our General Needs team, where you will play a vital role in enhancing community living by supporting individuals in managing their tenancies. As the first point of contact for residents, you will help foster a thriving environment.Are you a proactive, creative, and empathetic individual? If you have a...

  • Community Housing Assistant

    3 weeks ago

    Darlington, Darlington, United Kingdom saha Full time

    Overview of the Position We are thrilled to present a unique opportunity to become a part of our General Needs team. In this role, you will engage with our community, contributing to the enhancement of living conditions by assisting individuals in managing their tenancies and serving as the primary contact for residents. Are you a motivated, innovative,...

  • Customer Engagement Specialist

    3 weeks ago

    Darlington, Darlington, United Kingdom EE Full time

    Position Overview:As a Customer Engagement Specialist, you will play a vital role in enhancing our clients' digital experiences. Your primary responsibility will be to engage with customers over the phone, discussing how our products can meet their needs.Location: Remote options availableEmployment Type: Full-time, PermanentCompensation: Starting salary of...

  • Client Engagement Specialist

    3 weeks ago

    Darlington, Darlington, United Kingdom Pareto Full time

    Job OverviewPosition Title: Client Engagement SpecialistOur organization offers a diverse array of top-tier supply chain solutions that extend beyond mere software offerings. As a leader in providing fully integrated digital processes and automation solutions, we are in search of a driven, customer-focused individual with strong business insight and...

  • Community Housing Assistant

    3 weeks ago

    Darlington, Darlington, United Kingdom saha Full time

    About The Role We are thrilled to present a remarkable opportunity to become a part of our General Needs team. In this role, you will engage with our community, assisting in the management of housing schemes. Your contributions will be vital in fostering a supportive environment for our residents, ensuring they have the resources to thrive in their...

  • Community Housing Assistant

    3 weeks ago

    Darlington, Darlington, United Kingdom saha Full time

    About The Role We are thrilled to present a unique opportunity to become a part of our General Needs team. In this role, you will be instrumental in enhancing the quality of life within our community by assisting individuals in managing their tenancies and serving as the primary contact for residents. Are you a motivated, innovative, and compassionate...

  • Community Housing Assistant

    3 weeks ago

    Darlington, Darlington, United Kingdom saha Full time

    About The Role We are thrilled to present a remarkable opportunity to become a part of our General Needs team. In this role, you will engage with one of our community housing initiatives, where your contributions will play a vital role in enhancing the living conditions and overall environment for our residents. Your primary focus will be to assist...

  • Customer Engagement Specialist

    3 weeks ago

    Darlington, Darlington, United Kingdom EE Full time

    Position Overview: This role is based in a dynamic environment focused on enhancing customer experiences through effective communication and relationship building.Employment Type: Full-time, PermanentCompensation: Starting salary of £23,504, increasing to £24,064 after a designated period, with additional uncapped commission opportunities.Hourly Rate:...

  • Customer Engagement Specialist

    3 weeks ago

    Darlington, Darlington, United Kingdom EE Full time

    Position: Sales AdvisorFunction: EE Contact CentresUnit: ConsumerLocation: Darlington Contact Centre, United KingdomCompensation: £23,504.00, with potential increase to £24,064 after 9 months, plus uncapped commissionHourly Rate: £12.05 per hour, increasing to £12.34 after 9 monthsWork Schedule: Monday to Friday, no weekend shiftsIf you possess strong...

  • Customer Engagement Specialist

    3 weeks ago

    Darlington, Darlington, United Kingdom EE Full time

    Position Overview:As a Customer Engagement Specialist, you will play a vital role in enhancing our clients' digital experiences. This is a full-time, permanent position with a competitive salary starting at £23,504, increasing to £24,064 after a designated period, along with uncapped commission opportunities.Key Responsibilities:Your primary responsibility...

  • Customer Engagement Specialist

    3 weeks ago

    Darlington, Darlington, United Kingdom EE Full time

    Position: Sales AdvisorFunction: EE Contact CentresUnit: ConsumerLocation: Darlington Contact Centre, United KingdomCompensation: £23,504.00, with potential increase to £24,064 after 9 months, plus uncapped commissionHourly Wage: £12.05 per hour, increasing to £12.34 after 9 monthsWork Schedule: Monday to Friday, no weekend shiftsIf you possess strong...

  • Community Housing Coordinator

    3 weeks ago

    Darlington, Darlington, United Kingdom Salvation Army Housing Association Full time

    Position OverviewAbout the OpportunityWe are pleased to present a rewarding position within our General Needs division. As a vital member of our team, you will engage with our community to enhance living conditions and foster a supportive environment. Your role will involve assisting individuals in managing their housing arrangements effectively.Key...

  • Customer Engagement Specialist

    3 weeks ago

    Darlington, Darlington, United Kingdom EE Full time

    Position: Sales AdvisorFunction: EE Contact CentresUnit: ConsumerLocation: Darlington Contact Centre, United KingdomCompensation: £23,504.00, increasing to £24,064 after 9 months, plus uncapped commissionHourly Rate: £12.05 per hour, rising to £12.34 after 9 monthsWork Schedule: Monday to Friday, no weekend shiftsIf you possess strong communication...

  • Community Support Facilitator

    3 weeks ago

    Darlington, Darlington, United Kingdom Creative Support Full time

    Are you seeking a fulfilling role that offers variety and satisfaction on a daily basis? We are in search of compassionate, attentive, and proactive Care Support Specialists to deliver high-quality, individualized care and assistance at our lively facility. Your primary responsibility will be to provide respectful support to residents with mental health...

  • Customer Engagement Specialist

    3 weeks ago

    Darlington, Darlington, United Kingdom EE Full time

    Position: Sales AdvisorFunction: EE Contact CentresUnit: ConsumerLocation: United KingdomCompensation: £23,504.00, with potential increase to £24,064 after 9 months, plus uncapped commissionWork Schedule: Full-time, Permanent, Monday to FridayHourly Rate: £12.05 per hour, increasing to £12.34 after 9 monthsRole Overview: If you possess strong...

  • Customer Engagement Specialist

    3 weeks ago

    Darlington, Darlington, United Kingdom EE Full time

    Position: Sales AdvisorFunction: EE Contact CentresUnit: ConsumerLocation: United KingdomCompensation: £23,504.00, with potential increase to £24,064 after 9 months, plus uncapped commissionHourly Rate: £12.05 per hour, increasing to £12.34 after 9 monthsWork Schedule: Monday to Friday, no weekend shiftsRole Overview:If you possess strong communication...