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Aftersales Excellence Development Manager

2 months ago


SouthendonSea, Southend-on-Sea, United Kingdom MSX International Limited Full time
Job Overview

MSX International Limited is seeking a highly skilled Aftersales Excellence Coach to support our clients' dealerships in improving their aftersales performance in the UK.

Key Responsibilities:

  • Develop and implement strategies to enhance aftersales excellence in client dealerships
  • Provide coaching and training to dealership staff to improve their aftersales skills and knowledge
  • Collaborate with clients to identify areas for improvement and develop action plans to address them
  • Monitor and report on the progress of aftersales excellence initiatives

Requirements:

  • Proven experience in aftersales excellence or a related field
  • Strong coaching and training skills
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team

What We Offer:

  • A competitive salary up to £45,000 per year
  • A temporary contract with the possibility of extension
  • A 40-hour workweek, Monday to Friday
  • A field-based role with a focus on Southern England