General Services Manager

5 days ago


Leyland, Lancashire, United Kingdom Sodexo Full time
About the Role

We are seeking an experienced General Services Manager to lead our team at a manufacturing site in Leyland. As a key member of our operations team, you will be responsible for managing the catering contract and associated services, leading and developing a high-performing team, and ensuring the delivery of exceptional services to our clients.

Key Responsibilities
  • Manage the catering contract and associated services to ensure high-quality delivery and customer satisfaction.
  • Lead and develop a high-performing team, providing guidance, coaching, and training to ensure they have the skills and knowledge to excel in their roles.
  • Develop strong working relationships with on-site clients and agents to enhance client retention and customer satisfaction.
  • Ensure health and safety is given the highest priority, delivering all safeguard administration in advance of and during logistical operations.
  • Plan and prioritize workload and tasks effectively to minimize reactivity and ensure the right number and calibre of personnel are allocated to logistics tasks.
Requirements
  • Previous experience of operational management in catering and/or catering in a similar environment and on a contract of similar size and scope of services.
  • People management experience, especially large teams operating across different shifts and services.
  • Achieve set standards and operate to performance criteria, including health & safety and hygiene.
  • Proven ability to work in a partnership and collaborative way with other service providers.
  • Positive approach to learning in role and identifying own training needs as appropriate.
  • Self-motivated and able to work on own initiative within a team environment.
  • Ability to interpret and utilize financial and commercial information.
  • Manage multiple workloads and shifting priorities.
  • Excellent communication skills at all levels.
  • Experience of delivering training.
  • Strategic planning experience.
  • Attention to detail.
What We Offer
  • Up to 10% Annual Bonus.
  • Flexible and dynamic work environment.
  • Competitive compensation.
  • Wide range of Employee benefits.
  • Access to ongoing training and development programs.
  • Countless opportunities to grow within the company.
  • Employees can opt to increase their employer contribution up to a maximum of 6% with an equal employee match.
  • Life Assurance Coverage of 1x annual salary.


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