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General Manager Food Service

2 months ago

Leyland, Lancashire, United Kingdom Sodexo Group Full time
About the Role

We are seeking an experienced General Services Manager to join our team at Sodexo Group. As a key member of our operations team, you will be responsible for managing the catering contract and associated services at one of our client sites.

Key Responsibilities
  • Manage a high-performing team to deliver exceptional customer service and maintain high standards of quality, safety, and hygiene.
  • Develop and implement strategies to drive innovation and continuous improvement in people, systems, processes, and services.
  • Build strong relationships with clients and stakeholders to enhance client retention and satisfaction, and identify opportunities for new business growth.
  • Ensure compliance with health and safety regulations and maintain a safe working environment for employees and clients.
  • Plan and prioritize workload and tasks effectively to minimize reactivity and ensure the right number and calibre of personnel are allocated to logistics tasks.
Requirements
  • Previous experience of operational management in catering and/or catering in a similar environment and on a contract of similar size and scope of services.
  • People management experience, especially in large teams operating across different shifts and services.
  • Achieve set standards and operate to performance criteria, including health & safety and hygiene.
  • Proven ability to work in a partnership and collaborative way with other service providers.
  • Positive approach to learning in role and identifying own training needs as appropriate.
  • Self-motivated and able to work on own initiative within a team environment.
  • Ability to interpret and utilize financial and commercial information.
  • Manage multiple workloads and shifting priorities.
  • Excellent communication skills at all levels.
  • Experience of delivering training.
  • Strategic planning experience.
What We Offer
  • Up to 10% Annual Bonus.
  • Flexible and dynamic work environment.
  • Competitive compensation.
  • Wide range of Employee benefits.
  • Access to ongoing training and development programs.
  • Countless opportunities to grow within the company.
  • Employees can opt to increase their employer contribution up to a maximum of 6% with an equal employee match.
  • Life Assurance Coverage of 1x annual salary.