Senior Facilities Manager

1 week ago

Portman Square, United Kingdom PRS Full time
About the Role

We are seeking a highly skilled and experienced Senior Facilities Manager to join our team at PRS. As a key member of our Property Management team, you will be responsible for managing a portfolio of sites, ensuring efficient service delivery, and driving initiatives to improve our facilities management services.

Key Responsibilities
  • Manage a team of building management professionals, providing guidance and support to ensure effective performance delivery.
  • Oversee the management of procurement and placement of goods and services, ensuring compliance with departmental procedures.
  • Ensure that all Health, Safety, and Environmental management systems are in place and maintained, and that issues identified or reported are managed in line with departmental procedures.
  • Assist the Management Surveyors/Partners in the production and on-going management of Service Charge budgets for all sites.
  • Support the wider FM team to ensure OHSAS 45001 objectives for health and safety management and performance are met.
  • Attend internal and external meetings or training required to manage properties, perform the role, or maintain professional competency.
  • Identify personal development areas within the wider FM team and implement training/workshops where applicable.
  • Support the teams with the implementation of client-specific initiatives such as savings targets, benchmarking, and best practices.
  • Monitor and report on service provider financial summaries with the wider FM and surveying teams.
  • Support the FM Directors with additional projects and lead/support on the recruitment process for vacancies within the London region.
  • Mobilize new properties coming into management and monitor/support their team in achieving agreed compliance.
  • Confidently work directly with clients, including client reporting and meeting with them.
Requirements
  • At least 4 years of experience in Facilities Management with a full understanding of Managing Agent responsibilities.
  • Experience of managing a portfolio of sites.
  • Proven experience of developing people within teams.
  • Demonstrable experience of developing systems and processes to deliver FM at the highest standards.
  • Excellent working knowledge of the relationship between Landlord and Occupier within commercial property.
  • Commercial awareness and ability to develop business improvement opportunities.
  • Be an advocate of Change and support in driving operational business change.
  • Strong client management skills and ability to understand and relay ideas.
  • Experience within Health & Safety and related issues.
  • Strong contract management skills with experience of a formal performance management system.
  • Strong knowledge and experience of all hard and soft services aspects of Facilities Management.
  • Strong knowledge of ESG, property technology, and innovations.
  • Directly manage a team and demonstrate ability to carry out appraisals and other direct management activities.
Qualifications/Skills
  • Necessary skills and qualifications to provide effective and efficient delivery of facilities management, services, and projects.
  • NEBOSH General Certificate (essential).
  • Professional Membership of IWFM or IOSH (desirable).
  • Ability to communicate at all levels in a professional and supportive manner.
  • Flexible, adaptable, and a co-operative attitude.
  • Self-motivated and use initiative to deliver effective work without need for close management.
  • Possess an interest in business and development of the Commercial division within property teams.
  • Understanding of the divisional P&L and fee model.

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