Property Management Training Manager
6 days ago
We are seeking a highly skilled and experienced Property Management Training Manager to join our Learning and Development team at Spicerhaart. As a key member of our team, you will be responsible for designing, developing, and delivering training programs to facilitate and improve performance in sales, property management, and customer experience.
Key Responsibilities- Design and develop training programs to meet the needs of our Property Managers, aligned with our company's vision and objectives.
- Deliver training programs to ensure that all processes and procedures are effectively communicated and adhered to, minimizing risks to our business.
- Create and maintain online training modules and documentation to ensure they reflect current company policy and legislative requirements.
- Support other departments in their development and upkeep of Operations Manuals.
- Review training materials to ensure activities provide learning that enables improved knowledge, skill, and ability.
- Maintain up-to-date knowledge of company procedures, operating systems, key tasks, and legal requirements to develop and maintain training materials.
- Keep up-to-date with best practice within learning and development, recommending implementation within the company where appropriate.
- Assist in and cover other areas within the team/department and provide cover as required.
- Manage allocated training projects, designing and delivering appropriate solutions to standard, deadline, and cost.
- Ensure accurate training records are kept and forwarded to appropriate management.
- Uphold the company's Core Beliefs and standards at all times.
- Spending multiple days in the field, each week, to support and coach our in-branch Property Managers.
- A CIPD qualification in Learning and Development or equivalent business experience, including a minimum of 3 years in a related role within the property industry, preferably property management.
- Confident in creating learning resources digitally and via PowerPoint.
- Ideal experience of supporting apprenticeship programs.
- Inspirational and able to influence and motivate others, having a natural ability to bring the best out in people.
- Excellent communication and presentation skills and be self-motivated, confident, and flexible.
- Must possess an ability to work accurately and be well-organized.
- Full UK Driving Licence for a manual car.
- Legal entitlement to live and work in the UK.
- Basic salary range of £30,000 to £36,000 per year, dependent on experience.
- Annual bonus of up to 10% of salary, based on hitting half-yearly targets.
- Company Car.
- 8:30am to 6pm (Monday to Friday).
- Hybrid working.
- 30 days annual leave per year, including bank holidays.
- 24/7 Access to our Employee Assistance Programme.
- Eye care.
- Up to £500 for successful employee referrals.
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