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Real Estate Administration Assistant
2 months ago
About the Role:
This upmarket global real estate agency, Property Personnel, is currently recruiting for a Property Coordinator to join the teams in Harpenden & Rickmansworth. You will split your time between the two offices (three days in Harpenden & two days in Rickmansworth).
Key Responsibilities:
- Ensure that Landlords and Tenants receive exceptional customer service from start to finish.
- Work closely with the Head of Department & Negotiators and become the go-to person in your team.
- Join and be supported by a network of over 40 Property Coordinators nationally.
Responsibilities:
- Onboard new clients and maintain compliance standards.
- Send out paperwork to Landlords.
- Create and update property details on the company systems.
- Book Photography, Floorplans, EPCs through preferred suppliers and upload these onto the system and website.
- Create office marketing materials, such as window cards.
- Prepare marketing to promote the department to new clients, properties, and brand.
- Meet and greet visitors and deal with incoming enquiries.
- Prepare for office audits (Internal and External).
- Work with colleagues to ensure the smooth running of the department and wider office.
- Manage incoming invoices and arrange for payment.
Personal Specification:
- Have property administration experience.
- Strong administration skills and experience - essential.
- Excellent IT skills, including Excel, Power Point, Word, etc.
- Ability to multi-task.
- Excellent written and communication skills.
- Ability to work effectively in a fast-paced environment individually and as part of a team.
- Strong organisational skills.
- Confident in dealing with clients.
- Excellent telephone manner.
- Enthusiasm to do a good job.
- Live within an easy commute of both Harpenden & Rickmansworth.
- Full UK driving licence.
Package:
The package on offer for this role will include a basic of £25,000 to £26,000, plus a £4,000 per annum car allowance, plus an annual discretionary bonus. Benefits include 25 days holiday plus bank holidays, Christmas and New Year, pension, private health insurance after probation, life assurance, discount portal, and more.
