General Manager Food Service

5 days ago

Leyland, Lancashire, United Kingdom Sodexo Group Full time
About the Role

We are seeking an experienced General Manager Food Service to join our team at Sodexo Group. As a key member of our operations team, you will be responsible for managing the catering contract and associated services at our client's manufacturing site in Leyland.

Key Responsibilities
  • Manage a high-performing team to deliver exceptional customer service and maintain high standards of quality, safety, and hygiene.
  • Develop and implement strategies to drive innovation and continuous improvement in people, systems, processes, and services.
  • Build strong relationships with on-site clients and agents to enhance client retention and customer satisfaction.
  • Ensure compliance with health and safety regulations and maintain a safe working environment.
  • Plan and prioritize workload and tasks effectively to minimize reactivity and ensure the right number and calibre of personnel are allocated to logistics tasks.
Requirements
  • Previous experience of operational management in catering and/or catering in a similar environment and on a contract of similar size and scope of services.
  • People management experience, especially large teams operating across different shifts and services.
  • Achieve set standards and operate to performance criteria, including health & safety and hygiene.
  • Proven ability to work in a partnership and collaborative way with other service providers.
  • Positive approach to learning in role and identifying own training needs as appropriate.
  • Self-motivated and able to work on own initiative within a team environment.
  • Ability to interpret and utilise financial and commercial information.
  • Manage multiple workloads and shifting priorities.
  • Excellent communication skills at all levels.
  • Experience of delivering training.
  • Strategic planning experience.
What We Offer
  • Up to 10% Annual Bonus.
  • Flexible and dynamic work environment.
  • Competitive compensation.
  • Wide range of Employee benefits.
  • Access to ongoing training and development programs.
  • Countless opportunities to grow within the company.
  • Employees can opt to increase their employer contribution up to a maximum of 6% with an equal employee match.
  • Life Assurance Coverage of 1x annual salary.
About Sodexo Group

Sodexo Group is a leading provider of On-Site Food and FM Services, Benefits & Rewards Services, and Personal & Home Services. Our purpose is to create a better every day for everyone to build a better life for all. We operate in 55 countries, serving over 100 million consumers each day.

We encourage our employees to get involved with our Employee Networks, such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations, and Origins. We are a Disability Confident Leader employer, committed to changing attitudes towards disability and making sure disabled people have the chance to fulfil their aspirations.

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