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General Services Manager

2 months ago

Leyland, Lancashire, United Kingdom Sodexo Full time
About the Role

We are seeking an experienced General Services Manager to join our team at our manufacturing site in Leyland. As a key member of our operations team, you will be responsible for managing the catering contract and associated services, leading and developing a high-performing team, and ensuring the delivery of exceptional services to our clients.

Key Responsibilities
  • Manage the catering contract and associated services to ensure high-quality delivery and customer satisfaction.
  • Lead and develop a high-performing team, providing coaching, guidance, and support to ensure they have the skills and knowledge to excel in their roles.
  • Develop strong working relationships with on-site clients and agents to enhance client retention and customer satisfaction.
  • Ensure health and safety is given the highest priority, delivering all safeguard administration in advance of and during logistical operations.
  • Plan and prioritize workload and tasks effectively to minimize reactivity and ensure the right number and calibre of personnel are allocated to logistics tasks.
Requirements
  • Previous experience of operational management in catering and/or catering in a similar environment and on a contract of similar size and scope of services.
  • People management experience, especially large teams operating across different shifts and services.
  • Achieve set standards and operate to performance criteria, including health & safety and hygiene.
  • Proven ability to work in a partnership and collaborative way with other service providers.
  • Positive approach to learning in role and identifying own training needs as appropriate.
  • Self-motivated and able to work on own initiative within a team environment.
  • Ability to interpret and utilize financial and commercial information.
  • Manage multiple workloads and shifting priorities.
  • Excellent communication skills at all levels.
  • Experience of delivering training.
  • Strategic planning experience.
  • Attention to detail.
What We Offer
  • Up to 10% Annual Bonus.
  • Flexible and dynamic work environment.
  • Competitive compensation.
  • Wide range of Employee benefits.
  • Access to ongoing training and development programs.
  • Countless opportunities to grow within the company.
  • Employees can opt to increase their employer contribution up to a maximum of 6% with an equal employee match.
  • Life Assurance Coverage of 1x annual salary.
About Sodexo

Sodexo is a leading provider of On-Site Food and FM Services, Benefits & Rewards Services, and Personal & Home Services. We operate in 55 countries, serving over 100 million consumers each day. We are committed to being an inclusive employer and welcome applications from people with a diverse variety of experiences, backgrounds, and identities.