Shift Operations Manager

2 months ago

WestonsuperMare, North Somerset, United Kingdom Tesco Full time

About the Role

We are seeking a highly skilled and motivated individual to join our team as a Shift Leader at Tesco. As a Shift Leader, you will play a key role in ensuring the smooth operation of our store, providing excellent customer service, and leading a team of colleagues to achieve our business objectives.

Key Responsibilities

  • Manage and coordinate the team to deliver a clean, well-stocked store that exceeds customer expectations.
  • Provide exceptional customer service, listening to customers and helping to resolve any issues.
  • Take ownership of running duty shifts, ensuring that the store is operating efficiently and effectively.
  • Identify opportunities to improve service and implement changes to enhance the customer experience.
  • Guide and support colleagues in-store, maintaining a safe and healthy working environment.
  • Monitor store performance and provide feedback to management to help improve store operations.
  • Lead by example, demonstrating a strong work ethic and commitment to excellence.

What We Offer

As a Shift Leader at Tesco, you will have the opportunity to develop your skills and knowledge, working in a fast-paced retail environment. You will receive comprehensive training and support to help you succeed in your role. We offer a competitive rate of pay, starting from £14.28 an hour, with opportunities for progression and career development.

Our Culture

We are committed to creating a positive and inclusive work environment, where colleagues feel valued and supported. We believe in investing in our people, providing opportunities for growth and development, and recognizing and rewarding outstanding performance.

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