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Shift Manager

2 months ago

WestonsuperMare, North Somerset, United Kingdom Tesco Full time

About the Role

Job Summary

We are seeking a highly skilled and motivated Shift Leader to join our team at Tesco. As a Shift Leader, you will be responsible for overseeing the day-to-day operations of the store, ensuring that customers receive excellent service and that the store is run efficiently.

Key Responsibilities

  • Manage and coordinate the team to deliver a clean, well-stocked store that exceeds customer expectations
  • Be the first point of contact for customers, listening to their needs and resolving any issues
  • Take ownership of running duty shifts, ensuring that the store is operating smoothly and efficiently
  • Coach and develop colleagues to improve their skills and performance
  • Monitor and maintain a high level of customer satisfaction, ensuring that customers leave the store with a positive experience
  • Work closely with the management team to achieve business objectives and improve store performance
  • Lead by example, demonstrating a strong work ethic and commitment to excellence

Requirements

  • Previous experience in a retail or customer-facing role
  • Excellent communication and leadership skills
  • Ability to work effectively in a fast-paced environment
  • Strong problem-solving and decision-making skills
  • Ability to work flexibly, including evenings and weekends

What We Offer

  • A competitive rate of pay, starting from £14.28 an hour
  • Opportunities for career progression and professional development
  • A supportive and collaborative team environment
  • A range of benefits, including discounts on Tesco products and services