Customer Service Representative

2 days ago


Uddingston, United Kingdom Steer Automotive Group Full time
About the Role

We are seeking a skilled Customer Service Advisor to serve as the first point of contact for our valued customers. In this role, you will be responsible for greeting clients, answering phones, scheduling appointments, and providing exceptional customer service.

Key Responsibilities:
  • Greet customers in a friendly and professional manner
  • Answer incoming phone calls and direct them to the appropriate department or individual
  • Update customers regularly with the progress of repairs
  • Update CRM systems
  • Assist customers with inquiries, concerns, and feedback
  • Maintain a clean and organized reception area
  • Assist with administrative tasks as needed, such as filing paperwork and updating records
Requirements:
  • Previous experience in a customer service or receptionist role preferred
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Proficiency in basic computer skills, including Microsoft Office Suite
  • Strong attention to detail and organizational skills
  • Ability to maintain a positive attitude and provide excellent customer service under pressure
  • Knowledge of automotive repair terminology and services is a plus but not required
What We Offer:
  • Competitive salary plus performance-related bonus
  • 29 days holiday including public holidays plus additional days with service
  • Pension contributions
  • Referral bonus scheme
  • Enhanced parental leave
  • Enhanced sick pay
  • Talk to us about flexible working
  • VIP Awards – colleague recognition scheme
  • Cycle to work scheme
  • Benefits App – virtual GP appointments, employee assistance programme (EAP), cycle to work, high street discounts, discounted vehicle maintenance & repairs, and so much more
  • Steer Academy provides accredited ongoing training – paid for by the business


  • Uddingston, South Lanarkshire, United Kingdom Steer Automotive Group Full time

    About Steer Automotive GroupWe are a leading provider of automotive services, dedicated to delivering exceptional customer experiences. Our team is passionate about making every interaction a great one.Customer Service Advisor RoleWe are seeking a friendly and enthusiastic Customer Service Advisor to join our team in Glasgow. As the welcoming face and first...


  • Uddingston, South Lanarkshire, United Kingdom Steer Automotive Group Full time

    About Steer Automotive GroupWe are a leading provider of automotive services, dedicated to delivering exceptional customer experiences. Our team is passionate about making every interaction a great one.Customer Service Advisor RoleWe are seeking a friendly and enthusiastic Customer Service Advisor to join our team in Glasgow. As the welcoming face and first...


  • Uddingston, United Kingdom Steer Automotive Group Full time

    About the RoleWe are seeking a highly skilled and enthusiastic Customer Service Advisor to join our team in Glasgow. As the first point of contact for our customers, you will be responsible for providing exceptional customer service, handling phone enquiries, and delivering top-tier service.Key Responsibilities:Provide warm and welcoming service to customers...


  • Uddingston, United Kingdom Steer Automotive Group Full time

    About the RoleWe are seeking a highly skilled and enthusiastic Customer Service Advisor to join our team in Glasgow. As the first point of contact for our customers, you will be responsible for providing exceptional customer service, handling phone enquiries, and delivering top-tier service.Key Responsibilities:Provide warm and welcoming service to customers...


  • Uddingston, South Lanarkshire, United Kingdom Substantial Group Full time

    About the RoleWe are seeking a highly motivated and results-driven Field Sales Representative to join our team at Substantial Group. As a Field Sales Representative, you will be responsible for identifying and pursuing new business opportunities, building relationships with key decision-makers, and driving sales growth.Key ResponsibilitiesDevelop and execute...


  • Uddingston, South Lanarkshire, United Kingdom Substantial Group Full time

    About the RoleWe are seeking a highly motivated and results-driven Field Sales Representative to join our team at Substantial Group. As a Field Sales Representative, you will be responsible for identifying and pursuing new business opportunities, building relationships with key decision-makers, and driving sales growth.Key ResponsibilitiesDevelop and execute...


  • Uddingston, United Kingdom Gemini Accident Repair Centres Full time

    We have an exciting new opportunity for someone to join us as a Receptionist at our Accident Repair Centre in Glasgow. **Please note - this is a temporary role.** **ROLE TITLE**:Customer Service Advisor/ Receptionist **REPORTING TO**:Bodyshop Manager **MAIN PURPOSE OF ROLE** To provide a service that books, as applicable, vehicles in and out in a manner...

  • Tesco Colleague

    4 months ago


    Uddingston, United Kingdom Tesco Full time

    About the role **Customers are at the heart of everything we do.** It takes lots of different people to run a store and this is a job with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so rewarding. - Being a Tesco Colleague in one of our stores means that you will be part of a team who...

  • Customer Assistant

    3 months ago


    Uddingston, United Kingdom M&S Full time

    **Summary** Customer Assistant - Foods - Uddingston Fixed Term Position Proposed/Example Work Pattern - Sunday 1000-1800 **All the details** **Customer Assistant - Foods - Uddingston** **Fixed Term Position **Proposed/Example Work Pattern -** **Sunday 1000-1800** **All new starters will be expected to attend a 2 day Induction. Please be aware, this...

  • Customer Assistant

    4 months ago


    Uddingston, United Kingdom M&S Full time

    **Summary** Customer Assistant - Foods - 12 Hours - Uddingston Fixed Term Position Proposed/Example Work Pattern - Sunday 1630-2030 Monday 1730-2130 Saturday 1730-2130 All new starters will be expected to attend an Induction. Please be aware, this may not be held in your base store. **All the details** **Customer Assistant - Foods - 12 Hours -...

  • Customer Assistant

    3 months ago


    Uddingston, United Kingdom M&S Full time

    **Summary** Customer Assistant - Foods - 16 Hours - Uddingston Permanent Position Proposed/Example Work Pattern - Week 1 Sunday 1630-2030 Monday 1730-2130 Friday 1730 - 2130 Saturday 1730-2130 All new starters will be expected to attend an Induction. Please be aware, this may not be held in your base store. **All the details** **Customer Assistant -...

  • Customer Assistant

    3 months ago


    Uddingston, United Kingdom M&S Full time

    **Summary** Customer Assistant - Foods/In Store Bakery - 19.5 Hours Fixed Term Position Proposed/Example Work Pattern - Week 1 Sunday 0800-1245 Thursday 0500-1300 Saturday 0500-1300 Week 2 Sunday 0600-1400 Tuesday 1730-2130 Friday 1730-2130 Saturday 1300-1700 All new In Store Bakery employees will be expected to attend a 7-day training program...


  • Uddingston, United Kingdom M&S Full time

    **Summary** Customer Assistant - Foods - 16 Hours Fixed Term Age Restriction 18 Proposed/Example Work Pattern - Sunday 0500-0900 Monday 0500-0900 Wednesday 1730-2130 Saturday 0500-0900 - Unsocial Hours fall between 22:00 and 06:00. Working between these hours also incurs an additional payment. All new starters will be expected to attend an Induction....

  • Service Planner

    3 months ago


    Uddingston, United Kingdom Atlas Copco Ltd Full time

    Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations. **Join us on our journey for a better tomorrow.** We are looking for a Service Planner to join our Atlas...

  • Customer Assistant

    2 weeks ago


    Uddingston, United Kingdom Marks & Spencer Part time

    Customer Assistant - Foods - 16 Hours - Uddingston Example Work Pattern - Tuesday 1730-2130Wednesday 1730-2130 Thursday 1730-2130Saturday 1730-2130 OR Sunday 1400-1800Wednesday 1400-1800Friday 1400-1800Saturday 1400-1800 All new starters will be expected to attend an Induction. Please be aware, this may not be held in your base store. Purpose To deliver a...


  • Uddingston, United Kingdom Centrica Full time

    **Overview** You will demonstrate British Gas core values at all times whilst providing technical support to customers and engineers. You will successfully promote and sell HIVE products to new and existing British Gas customers We're looking for someone who can communicate clearly and calmly, letting your personality shine through. Someone resilient,...

  • Customer Assistant

    2 weeks ago


    Uddingston, United Kingdom Marks & Spencer Part time

    Customer Assistant - Foods - 16 Hours - Uddingston This job role involves working unsocial hours* and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.*Unsocial Hours fall between 22:00 and 06:00. Working between...


  • Uddingston, South Lanarkshire, United Kingdom North Lanarkshire Council Full time

    Job SummaryWe are seeking a highly motivated and organized individual to join our catering team as a Catering Assistant. As a key member of our team, you will be responsible for providing excellent customer service and ensuring the smooth operation of our food service.Key ResponsibilitiesPrepare and serve food and beverages to our customers in a timely and...


  • Uddingston, South Lanarkshire, United Kingdom North Lanarkshire Council Full time

    Job SummaryWe are seeking a highly motivated and organized individual to join our catering team as a Catering Assistant. As a key member of our team, you will be responsible for providing excellent customer service and ensuring the smooth operation of our food service.Key ResponsibilitiesPrepare and serve food and beverages to our customers in a timely and...

  • Service Administrator

    3 weeks ago


    Uddingston, United Kingdom Orona UK Full time

    We are looking for a Service Administrator to join our Glasgow Office reporting to the Service Manager. This position plays a key role within the business and is responsible for the generation of all service invoicing and ensuring that the relevant in-house databases are up to date with all service contract information. Responsibilities will include: *...