Technical Support Specialist

3 weeks ago


Crawley, West Sussex, United Kingdom Search Full time

Position Overview: We are seeking a dedicated Technical Support Specialist to join our dynamic team. This role is essential in providing exceptional support to our clients.

Key Responsibilities:

  • Act as the primary point of contact for clients requiring technical support through various communication channels.
  • Conduct remote diagnostics and troubleshooting using effective questioning techniques to identify and resolve issues.
  • Deliver precise information regarding IT solutions and services.
  • Possess a strong understanding of office technology, service desk operations, and desktop support.
  • Have a solid grasp of computer systems and mobile technology.

Additional Skills: Proficiency in a second language is advantageous but not mandatory.

Company Commitment: Search is committed to fostering an inclusive environment and encourages applications from all qualified individuals, regardless of their background.



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