Customer Service Representative
3 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Store Team Member. As a Store Team Member, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales team in achieving sales targets.
Job OverviewCandidates will be hardworking, enjoy working in a retail environment, and have experience of cash handling and processing deliveries. Successful candidates will be provided with on-the-job training and gain essential transferable retail skills.
Package Description- Pay includes a non-contractual and non-transferable Regional Allowance (£1.00 per hour)
- 5.6 weeks paid holiday per year including bank and public holiday allowance rising to 6.6 weeks upon 5 years' service
- Contributable Company pension scheme
- Staff uniform
- 10% store discount
- Access to social and sporting events
Our employee benefits platform, MyHB, offers a range of perks and discounts, including retail and leisure discounts, free financial advice, and access to a confidential counselling and advice line.
Terms and ConditionsStore Team Member rates of pay depend on age, ranging from £8.48 per hour for below 18-year-olds, £10.06 for 18-20 year olds, and £11.86 for those 21 and over (inclusive of hourly Regional Allowance). Available contracted hours are up to 20 hours per week, with shifts mainly involving cleaning duties between 4pm-8pm.
Minimum Criteria to Apply- Demonstrate a good understanding of customer service
- Experience of cash handling and working in a retail environment
- Experience of manual handling and stock replenishment
- Hardworking and reliable
- Polite and professional
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