Service Desk Agent

We are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Edmonton, United Kingdom.

• Provide exceptional customer service through various communication channels, including phone, email, and chat.
• Respond to customer inquiries and resolve issues in a timely and professional manner.
• Process customer orders and manage account information with accuracy and attention to detail.
• Collaborate with internal teams to ensure seamless customer experiences.
• Stay up-to-date with product and service information to provide accurate support.

• Previous experience in a customer-facing role, preferably in a similar industry.
• Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.
• Proficiency in Microsoft Office and CRM systems, with a willingness to learn new technologies.
• Ability to work independently and as part of a team, with a focus on delivering exceptional customer service.

• A competitive salary with performance-based incentives.
• A comprehensive pension scheme and healthcare benefits.
• Ongoing training and development opportunities to enhance your skills and career progression.
• A supportive work environment with a focus on work-life balance.

If you are passionate about delivering exceptional customer service and are looking for a challenging and rewarding role, we encourage you to apply for the Customer Service Advisor position at beBee Professionals.