NHS 111 Health Advisor

2 weeks ago


Plymouth, Plymouth, United Kingdom Practice Plus Group Full time

About the Role

Are you passionate about making a real difference in people's lives? Do you thrive in a fast-paced environment where every interaction matters? If so, consider joining our dedicated team of NHS 111 Health Advisors.

As an NHS 111 Health Advisor, you will be the first point of contact for individuals seeking non-emergency medical advice and support. You'll utilize a sophisticated triage system called NHS Pathways to assess patient needs over the phone and guide them towards the most appropriate care options.

While these are not emergency calls, you'll need to remain calm and composed when handling emotionally charged situations or potentially life-threatening scenarios. You will be trained to effectively arrange for 999 services if necessary.

Benefits You Will Receive:
  • Competitive hourly rate of £11.48 during daytime and training hours (07:00-23:00)
  • Enhanced night rate of £14.27 per hour (23:00-07:00)
  • Weekend rate of £14.77 per hour (subject to terms and conditions when working over 26 hours a week)
  • Generous annual leave allowance of 33 days, including bank holidays
  • Excellent job security with ongoing career development opportunities into coaching, training, and management roles
  • Comprehensive benefits package from Practice Plus Group, including a company pension scheme, life assurance, retail discounts, and an employee assistance program for you and your family
  • Flexible weekend shifts to accommodate your personal commitments
Training Options:
  • Full-Time Monday-Friday (9am-5pm) for 4 weeks
  • Part-Time Tuesday, Wednesday, Thursday (6pm-10pm) and Saturday-Sunday (9am-5pm) for 6 weeks


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