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NHS 111 Patient Care Advisor
2 months ago
About The Role
EMBRACE A REWARDING CAREER + MAKE A POSITIVE IMPACT NHS 111 Patient Care Advisor - Flexible Hours Available | Competitive Pay Rates Are you looking to be part of a vital service that significantly impacts the community? This is your opportunity to train as a Patient Care Advisor in our 111-contact centre, where you will manage calls from the public. You will be trained to utilize an advanced triage system known as NHS Pathways to evaluate patients over the phone and guide them to the appropriate healthcare services. While these calls are not emergencies, you should be ready to handle emotional, distressing, or critical situations and coordinate with emergency services if necessary. Benefits you will enjoy: Competitive hourly rate of £11.48 - applicable during daytime and training hours (07:00-23:00); £14.27 per hour - for night shifts (23:00-07:00); £14.77 per hour - for weekend shifts in the Red Zone (subject to terms and conditions for those working over 26 hours a week) 33 days of annual leave, inclusive of public holidays Excellent job stability and comprehensive support for continuous career and salary advancement into roles such as coaching, training, and management. A wide array of benefits from Practice Plus Group, including a company pension scheme, life insurance, retail discounts, and an employee assistance program for you and your family. Flexible weekend shifts to accommodate your other responsibilities Training Options: Full-Time Monday-Friday (9am-5pm) for 4 weeks Part-Time Tues, Weds, Thurs (6pm-10pm) and Sat-Sun (9am-5pm) for 6 weeks We are currently offering (Full-Time or Part-Time) positions to cover our essential shifts and assist patients when they need us the most. You must be prepared and dedicated to working a combination of weekdays and weekends. Currently, we are providing predefined shift patterns to meet our operational requirements.